Sales Associate

FashionUnited; Lansing (MI); On-site; USD 26,000 - 38,000; Full time

Job summary

SNIPES is seeking a Sales Associate to deliver excellent customer service, perform stock replenishment, and maintain the store's brand appearance. You will engage customers, handle merchandise with care, and support daily store operations to ensure a welcoming shopping environment.

The role emphasizes teamwork, enthusiasm for streetwear culture, and the ability to stand for long periods while assisting customers. Equal opportunity employer and community-driven brand.

Qualifications

• Must be at least 16 years of age.
• Strong attention to detail.
• Able to work various shifts including weekends and holidays.
• Must present a neat appearance and personal grooming.
• Candidate will be required to stand for long periods of time throughout their shift.
• Lifting between 15-30 pounds.

Responsibilities

• Achieve or exceed established goals including sales, productivity, average dollar sale, units per transaction, conversion, and loyalty KPIs.
• Participate in promotions and sales incentive programs and stay aware of promotions.
• Utilize selling skills and customer service standards as per training.
• Develop and maintain relationships with customers with a friendly attitude and professional service.
• Maintain store appearance, product knowledge, and store operations standards.
• Assist store management to keep sales floor and stock area clean and organized.
• Follow visual merchandising standards and keep displays updated.
• Assist in markdowns and complete tasks with supervision as needed.
• Follow security policies and report potential loss prevention issues.
• Monitor for shortages and report to management.

Skills

Attention to detail

Flexible shifts

Team player

Enthusiasm for brand

Stand for long hours

Job description

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.

At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip-hop festivals, events, and sports teams throughout the world to stay close to our community and keep our deep roots in the global street culture community. Therefore, we work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. But whether it’s sponsorships or developing grassroots projects – we prioritize giving back to the community in everything we do.

SNIPES has always kept an ear to the streets to create a meaningful impact in the communities we serve. Through our community program “SNIPES serves” and its localized approach we support the needs of our communities, empower, and celebrate our dynamic culture.

Overview:

The sales associate is responsible for providing excellent customer service including stock and replenishment, as well as maintaining the brand and overall appearance of the store.

Responsibilities

• Achieve or exceed established goals. These include sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts and contests, and any other brand specifics KPI’s.
• Actively participate in all contests, promotions and sales incentive programs. Maintain an awareness of all sales promotions.
• Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs.
• Develop and maintain relationships with customers through a friendly attitude and excellent customer service. Answer the telephone in a friendly and professional manner
• Meet Company standards for store appearance, performance, product knowledge and store operations
• Assist store management as needed to maintain the store. Keep sales floor and stock area clean and organized.
• Follow visual merchandising standards, including keeping fixtures straightened and filled, colorizing displays, and others as directed by the Store Manager/Assistant Manager.
• Assist Store Manager/Assistant Manager to take markdowns in a correct and timely manner. Complete work within deadlines and ask for additional assignments. Perform with minimum of supervision.
• Follow all security policies and procedures, including zone defense. Recognize and react to potential loss prevention issues.
• Watch for potential shortages through prompt servicing of customers, notifying management of external theft (shoplifting) and internal theft.

Key Partners

• Store Management
• Human Resources
• District Manager
• Asset Protection

Qualifications

• Must be at least 16 years of age
• Strong attention to detail
• Able to work various shifts including weekends and holidays
• Must present a neat appearance and personal grooming
• Candidate will be required to stand for long periods of time throughout their shift.
• Lifting between 15-30 pounds.

Skills & Cultural Success Factors

• Enthusiasm for the brand
• Disciplined and self-motivated
• Goal oriented
• Team player
• Adaptable and flexible
• Fast learner

Note:

Job descriptions are used for informational purposes only, are not to be considered all-inclusive of responsibilities within a position and may change periodically with or without notice. In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at-will policy of the Company, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause.

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.

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