Sales Associate

Jockey International, Inc.; Lancaster (Lancaster County); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Paid Time Off

Discounts and incentives

Rewards program participation

Job summary

Jockey seeks an energetic Sales Associate to join our Lancaster, PA store. You will provide outstanding customer service, greet guests, and help drive store goals and sales.

This part-time role offers growth, PTO, generous discounts, and opportunities to promote Jockey Rewards. Prior retail experience preferred.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Two years of retail or customer service experience is preferred.
• Must be 16 years of age or older.

Responsibilities

• Provide excellent customer service following store protocols to achieve store goals.
• Greet guests warmly and identify their needs using product knowledge.
• Promote company programs, Rewards, and discounts to enhance guest experience.
• Assist in merchandising, stock maintenance, and visual standards.
• Handle sales transactions accurately and maintain cash at the register.
• Support store leadership with recruiting and general store operations.

Skills

Customer service

Communication

Sales

Education

High school diploma or equivalent

Job description

At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is family-owned company recognized the world over for delivering feel-good comfort, our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary.

We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?

Jockey is seeking an energetic Sales Associate to join our team at our Lancaster, PA location. As a Sales Associate for Jockey, you will provide excellent customer service following Jockey’s service principles focusing on the achievement of store goals and maximizing sales.

All part time employees earn Paid Time Off (PTO) and generous discounts and incentives!

JOB EXPECTATIONS

• Demonstrate behavior that reflects Jockey’s core values and culture.
• Establish positive relationships with co-workers and guests, assuring high productivity and inclusiveness in accomplishing satisfaction goals.
• Provide a warm, sincere greeting to all guests, including current promotional message and suggestive selling.
• Engage all guests to identify their needs and utilize product knowledge to offer solutions and meet their needs.
• Promote company programs (i.e., Rewards participation, satisfaction guarantee, etc.)
• Promote awareness and excitement to grow Jockey Rewards® membership.
• Assist in driving all aspects of store level sales and profitability.
• Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
• Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards.
• Ensure adherence to all Jockey policies and procedures.
• Maintain operational store standards (visuals, merchandising, inventory management)
• Maintain a safe and clean work environment.
• Support hiring and recruiting efforts
• Other job duties as assigned

REQUIRED

• Must be 16 years of age or older.
• Excellent interpersonal and verbal communication skills.

Preferred

• High school diploma or equivalent.
• Two years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary guest service and sales.

PHYSICAL DEMANDS/WORKING ENVIRONMENT

• Ability to move 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolong standing, twisting, stooping, squatting, and ascending/descending ladder to stock and merchandise store.
• Ability to work with/around cleaning chemicals.

Jockey’s culture reflects the values of our leadership. Success is achieved through hard work, mutual respect, and offering consumers products with striking quality and style from a brand they trust. Jockey associates and Jockey products are the genuine article. Retail is where the Jockey Lifestyle Brand meets the community. We were just named one of the Dave Thomas’ Foundation’s top Adoption-Friendly employers. Our non-profit 501c(3) Jockey Being Family organization helps to strengthen adoptive families in a variety of ways.