Sales Associate

Torrid; Lakewood (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount 50%

Additional monthly discount coupon

Mental health resources

Sick time

401K with Company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Job summary

Torrid is seeking a Sales Associate to connect with customers and create an inviting shopping experience. You will help customers feel comfortable, cared for, and confident while providing product knowledge and friendly service.

You will support store operations, assist with stock organization, maintain visual standards, and participate in a flexible schedule including holidays and weekends. The role includes benefits and opportunities to grow within a diverse, inclusive team.

Qualifications

• Previous sales or customer service experience a plus.
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience.
• Be fashion-focused and stay on top of current trends.

Responsibilities

• Provide an amazing shopping experience that fosters customer connections and loyalty.
• Perform register functions and drive add-on sales through product knowledge.
• Maintain a flexible schedule including holidays, nights, and weekends.
• Cover the sales floor and ensure all visual standards are met.
• Organize stockroom and keep store environment inviting for customers.

Skills

Customer service

Sales experience

Multitasking

Fashion awareness

Job description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.

What You’ll Do:

• Provide an amazing shopping experience that will encourage positive customer connections and loyalty
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Ability to work a flexible schedule inclusive of holidays, nights and weekends
• Cover the sales floor and helps ensure all visual standards are met
• Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop

What You’ll Need:

• Previous sales or customer service experience a plus
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Be fashioned focused and stay on top of current trends

Physical Requirements

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

*Sick time benefit available where legally required

What You’ll Get:

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement

Pay range: $16.90 - $18.53 per hour

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Our company participates in E-Verify . E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees. E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf