Sales Associate

Newell Brands; Knoxville (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

Newell Brands’ Yankee Candle retail team is seeking a Sales Associate to deliver an exceptional guest experience and support sales growth in the store environment.

You will contribute to a welcoming atmosphere, apply product knowledge, and build emotional connections with customers while promoting the Rewards Loyalty program and maintaining visual standards. Flexibility to work weekends and holidays is required.

Qualifications

• Proven experience in a retail environment (1+ years preferred).
• Strong communication and interpersonal abilities.
• Ability to thrive in a fragrance-filled environment.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Contribute to creating a welcoming store environment focusing on an exceptional guest experience.
• Understand guest needs through product knowledge and build emotional connections.
• Maximize sales potential by applying company selling strategies and building customer relationships to boost loyalty.
• Drive guest loyalty through the Rewards Loyalty program and KPIs.
• Assist in maintaining store appearance by following visual standards, plan-o-grams, signage, and cleanliness.

Skills

Retail experience

Communication skills

Interpersonal skills

Customer service

Job description

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Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact-supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.

Position Title: Yankee Candle - Retail Sales Associate

Location: Retail Store

Reports To: Store Manager

Job Overview

Execute the following roles and responsibilities to deliver an exceptional guest experience and drive sales growth.

Responsibilities:

Guest Experience:

• Contribute to creating a welcoming store environment focused on delivering an exceptional guest experience.


• Understand guest needs through product knowledge and make emotional connections.


• Maximize sales potential by implementing company selling strategies and building lasting customer relationships to enhance loyalty.


• Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).


• Assist in maintaining store appearance by following company visual standards, including plan-o-grams, visual maintenance, signage, and store cleanliness.

Team Experience:

• Support the Store Manager in building a high-performing team that represents Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.


• Foster a positive work environment through teamwork and effective communication.

Operational Experience:

• Support inventory management activities and control expenses.


• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.


• Consistently strive to achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.

Qualifications:

• Proven experience in a retail environment (1+ years preferred).


• Strong communication and interpersonal abilities.


• Must be able to work in a fragrance-filled environment


• Ability to work flexible hours, including weekends and holidays.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.