Sales Associate

Rack Room Shoes; Katy (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

A footwear retail company is seeking a Sales Associate in Katy, Texas. The role involves providing excellent customer service, maintaining merchandise presentation, and processing sales transactions. Ideal candidates will have strong interpersonal and communication skills, a willingness to assist customers, and prior retail sales experience. Join the team to help create a positive shopping experience for customers while adhering to company standards.

Qualifications

• Able to interact effectively with external contacts and employees.
• Experience in retail sales, preferably in specialty retail or footwear.
• Basic knowledge of company policies and procedures.

Responsibilities

• Create an excellent shopping experience for customers.
• Maintain awareness of current sales promotions.
• Ensure cleanliness and organization within the store.
• Participate in physical inventories and assist in shipping.
• Process all sales and transactions according to company policy.

Skills

Interpersonal skills

Basic communication skills

Organization skills

Math skills

Retail sales experience

Visual merchandising skills

Job description

Sales Associate role at Rack Room Shoes

Job Description Summary

Adhere to and practice the company’s service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.

Duties and Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well‑informed. Sales and assistance Promotion of company rewards program and other business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Principal Working Relationships

Customers, Sales Associates, Store Management, and District/Regional Managers

Key Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non‑verbal), organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Location & Store Number

Store Number: 3090
Rack Room Shoes 3090
5000 Katy Mills Cir Ste 201
Katy, Texas US

Equal Employment Opportunity Statement

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.