Sales Associate

Madewell; Indianapolis (IN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive base pay

Employee discounts up to 60%

Entertainment, travel, fitness, and MR

401(k) plan with company matching

Job summary

J.Crew Group (JCG) is seeking a Sales Associate to embody the Madewell brand on the sales floor, helping customers find their look and collaborating with teammates to drive business success.

You will deliver a welcoming, inclusive shopping experience, stay on top of fashion trends, and support store operations with flexibility for evenings, weekends, and holidays. Your energy should reflect brand values and customer care.

Qualifications

• 18+ years old
• Passion for brand, customers and teams
• Keeps up with fashion trends and industry developments
• Embraces teamwork, flexibility and courtesy
• Innovates with new ideas and handles uncertainty well
• Willing to work nights, weekends and holidays
• Able to bend, reach, lift, carry and move at least 40 pounds (18 kg)

Responsibilities

• Provide a seamless, authentic customer experience aligned with the Madewell brand.
• Drive sales while meeting and exceeding service expectations.
• Assist in store tasks and operations as directed by management.
• Share customer feedback with the management team.

Skills

Teamwork

Adaptability

Customer focus

Problem solving

Scheduling flexibility

Physical fitness

Job description

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks And Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

See our full list of benefits here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $13.50 - $15.52

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.