Sales Associate

Ace Hardware; Horns (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid time off

401K

Employee discounts

Uniforms provided

Job summary

Horn's Ace Hardware Group is seeking friendly, customer-focused teammates to welcome and assist shoppers. Previous hardware experience is a plus, but training is provided so newcomers can succeed.

In a fast-paced, community-minded store, you’ll help customers find items, stock merchandise, and keep the floor clean while learning from experienced colleagues. The role includes lifting up to 50 lbs and working every other weekend.

Qualifications

• Previous hardware experience is a plus but not required; training is provided.

Responsibilities

• Assist in receiving, stocking, and pricing merchandise.
• Help customers find items and provide friendly, helpful service.
• Maintain a clean and orderly sales floor and stock room.
• Deliver products to customer locations and support store operations.
• Be on your feet for extended periods and lift up to 50 lbs.

Skills

Customer service

Communication

Teamwork

Sales basics

Job description

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.

At Horn's Ace Hardware Group, we’re independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.

Work/life balance:

This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. Our schedules are based on a two-week cycle in advance, working with you so you can plan.

Learn and grow with us:

• Are you a hardware hero? Bring your knowledge and we’ll teach you something new.
• Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
• We train you from day one and the opportunities don’t stop there.

What to expect:

• The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
• You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
• Like working in a fast-paced and fun environment? We are high energy so time will fly.
• You’ll be on your feet for most of your shift (6 to 9 hours).
• You must lift up to 50 lbs.

Customer Service:

• Provide a positive representation of Horn's Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations:

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate merchandising, cost control or sales idea to Store Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.
• Deliver product to customer locations.

Other Essential Requirements

Valid Drivers License

Ability to work every other weekend

Pay, Benefits, and Perks:

• Paid time off (Earned after 1 year)
• 401K (Annual enrollment opportunity)
• Employee discounts on product
• Free uniform shirts, vests, and more

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.