Sales Associate

Crate & Barrel; Greenwich (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

Hudson Grace is seeking a Sales Associate to help maximize store sales growth by delivering an engaging customer experience and maintaining brand standards.

You will support sales goals, communicate product knowledge, and contribute to a positive floor presence while adhering to store procedures and safety. Previous retail or customer service experience is preferred, and teamwork across departments is encouraged to achieve KPI targets.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Ability to communicate product information effectively.
• Maintain awareness of promotions and marketing initiatives.
• Develop and apply product expertise.
• Understand store processes and policies.

Responsibilities

• Support and maintain store sales and service goals and standards as communicated by the sales manager or sales team lead
• Lead by example and support store management in holding self and others accountable for store profitability and safe work practices
• Maintain a strong, visible and positive presence on the sales floor
• Support all efforts and initiatives across all business channels implemented by the company
• Support the company’s mission and goals, including applicable KPIs
• Learn company products and be able to effectively communicate to customers

Skills

Customer service

Retail experience

Teamwork

Brand promotion

Job description

Maximize company sales growth and profitability through subject matter expertise in assigned area in support of delivering an engaging experience to every customer, every time.

A Day in the Life as a Sales Associate at Hudson Grace...

• Support and maintain store sales and service goals and standards as communicated by the sales manager or sales team lead
• Lead by example and support store management in holding self and others accountable for store profitability and safe work practices
• Maintain a strong, visible and positive presence on the sales floor
• Support all efforts and initiatives across all business channels implemented by the company
• Support the company’s mission and goals, including applicable key performance indicators (KPIs)
• Learn company products and be able to effectively communicate to customers

What You'll Bring To The Table...

• Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork
• Promote the brand by engaging customers in creative activities and demonstrations
• Ensure full understanding and awareness of all current product and product information
• Maintain awareness of all intranet communications, current advertising, promotions and other marketing initiatives
• Develop, share and apply product expertise
• Possess a complete understanding of and comply with all store processes
• Assist the sales manager or sales team lead with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
• Engage in, maintain and support store safety standards and training
• Possess a clear understanding of the visual merchandising concepts and standards to engage customers and associates with the product
• Possess a complete understanding of applicable company systems, policies and procedures
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Crate and Barrel/CB2 Associate Guide/Hudson Grace Guide

We'd love to hear from you if you have...

• Customer service experience preferred
• Retail experience preferred