Sales Associate

Columbia Sportswear Company; Gilroy (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Flexible schedules

Wellness time off

Employee discounts

Employee Assistance Programs (EAP)

Commuter benefits

401k with company match

Job summary

Columbia Sportswear Company is hiring a Retail Associate in Gilroy to assist customers, recommend products, and uphold store standards. You will operate the sales floor, help with visual merchandising, and support a smooth checkout experience using POS systems.

The role emphasizes customer service, product knowledge, and teamwork within a fast-paced retail environment. A flexible schedule and physical readiness are valued as you engage with shoppers daily.

Qualifications

• No specific education required; HS diploma or GED preferred.
• 2 years or less experience in a retail role or related position.

Responsibilities

• Provide exceptional customer service by answering questions and making product recommendations.
• Maintain store standards for visual merchandising, cleanliness and safety; stock merchandise from the floor or stockroom.
• Process cash register transactions and enroll customers in the loyalty program.
• Contribute to store profitability by receiving, replenishing and moving product efficiently.

Skills

Customer service

POS systems

Retail software

Education

High School Diploma or GED

Tools

POS software

Job description

About the Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of "Connecting Active People with Their Passions." As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork.

How You'll Make a Difference

Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.). Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations. Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately. Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

You Have

No specific education required (High School Diploma or GED preferred) 2 (or less) years of experience in a position or specialization. Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools. 16 years of age or older.

Job Conditions

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Equal Opportunity

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

Hiring Range

Hiring Range: $18.00 - $19.00*Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience ,and internal equity

Benefits

• Flexible work schedules with opportunities for advancement.
• Wellness time off to support your health and wellness journey.
• Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
• Fun, engaging, energetic team focused on helping you grow!
• Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match.
• Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• There are commuter benefits such as transit and parking reimbursement programs.
• We have wellness benefits and employee discounts available.

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands - Columbia®, Mountain Hardwear®, SOREL® and prAna® — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance.

Learn more about our family of brands here.