Sales Associate

LOFT Outlet; Gilroy (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Job summary

LOFT Outlet in Gilroy, CA is looking for a Sales Associate to welcome customers and guide their shopping journey with personalized styling recommendations. You’ll keep the store organized and ensure merchandise is displayed to impress.

You will share product knowledge, build authentic connections, and use brand behaviors to drive loyalty. The role emphasizes hospitality, teamwork, and delivering an inviting omnichannel experience.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized experiences.
• Share product knowledge and recommendations to help style the customer.
• Uphold brand visual and operational standards with focus on the customer.
• Use technology to stay informed on priorities and promotions and provide omnichannel experience.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer service

Hospitality mindset

Flexible availability

Technology proficiency

POS operation

Tools

POS system

Job description

About usAbout the roleAs a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.The impact you can haveIn this role, you'll have the opportunity to:Connect with customers and listen to their needs to create personalized customer experiences.Share product knowledge and recommendations to help style the customer.Use brand behaviors and personalized service to drive brand loyalty.Uphold the highest visual and operational standards while keeping the focus on the customer.Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.Partner with store leaders to achieve individual goals and daily expectations.Build productive relationships by sharing ideas and being helpful to others.You'll bring to the roleSales Associate or customer-focused experience (preferred)Brings a hospitality mindset when engaging with customersFlexible availability – including evenings, weekends, and holidaysTechnology proficient and ability to operate a point-of-sale systemTakes initiative in making thoughtful decisionsBenefits401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 2946-Gilroy Premium Outlets-ANN-Gilroy, CA 95020Position Type:Regular/Part timePay Range:$16.90 - $21.10 Hourly USDEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.