Sales Associate

EXPRESS; Friendswood (TX); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Medical, pharmacy, dental and vision coverage

401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

EXPRESS is seeking a Retail Sales Associate for its Baybrook store in Texas. The associate will provide an outstanding in-store shopping experience, maintaining a clean and organized environment. Responsibilities include assisting customers, managing transactions efficiently, and resolving service-related issues.

The ideal candidate has strong customer service skills, a high school education, and preferably some retail experience. The position offers benefits like medical coverage, a 401(k) plan, and merchandise discounts.

Qualifications

• 0-2 years of relevant job experience; minimum 6 months.
• Proficient in use of technology such as iPad and registers.
• Meets defined availability criteria including nights, weekends.

Responsibilities

• Provide a great in-store shopping experience for retail customers.
• Maintain a clean and organized sales floor and stock room.
• Assist with product launch changes according to company SOP.

Skills

Customer service skills

Strong verbal and written communication skills

Collaborative skills

Education

High School or Equivalent

Tools

iPad

Registers

Job description

Overview

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express: Express is a multichannel apparel brand with a design philosophy of modern, confident, and effortless style. Since its launch in 1980, the brand emphasizes helping customers look and feel their best. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Store Name: Baybrook

Responsibilities

• Express is seeking a Retail Sales Associate to join our team.
• The Sales Associate is responsible for providing a great in-store shopping experience for retail customers while assisting with stocking, cleaning, folding merchandise, and other related tasks.
• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience and deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce customer wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or escalate as needed; communicate issues and resolutions to Store Management.
• Drive credit and loyalty programs by explaining benefits and encouraging participation.
• Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 years of relevant job experience; minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Critical Skills & Attributes

• Previous retail experience preferred
• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills with customers, sales leadership team and associates
• Demonstrated collaborative skills and ability to work well within a team

Benefits And Compensation

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage and other benefits. Part-time associates may be eligible for paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in the Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including work location, education, and experience.

Closing: For more information about the California Consumer Privacy Act, click here. Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas. PHOENIX is an equal opportunity employer and does not discriminate in recruitment, hiring or any other terms and conditions of employment on the basis of protected characteristics. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 or email [e-mail].

Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and HR approval to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to third parties for hires.