Sales Associate

Trek; Folsom (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible culture

Health insurance (PPO/HDHP)

FSAs

401(k) with match

Tuition reimbursement

Employee discounts

Partner discounts

Job summary

Trek Store Folsom is hiring a Sales Associate to be on the front lines, helping customers have fun by riding bikes. You will learn about Trek’s smart cycling products, offer thoughtful recommendations, and build relationships with riders in the community.

The role emphasizes hospitality, learning, and customer-first service; you will be trained if you’re new, with a team-oriented, fast-paced environment that values customer care above all.

Qualifications

• Customer-focused attitude with ability to help every customer find what they need
• Strong hospitality and listening skills to assist in busy environments
• Clear communication with customers and teammates

Responsibilities

• Assist customers on the sales floor with bike and product recommendations
• Learn Trek products and convey thoughtful options to riders
• Build relationships with customers and grow a local client base

Skills

Customer service

Hospitality

Communication

Relationship building

Teamwork

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Folsom

Job Description

First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community.

The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.

What you’ll bring to the team

• A positive, pitch-right-in attitude and motivation to help every customer find what they need
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Great communication with customers and teammates
• A desire to cultivate customer relationships and create your own client base
• A commitment to deliver the best possible cycling experience for each customer

Compensation Range

Hourly Rate $18.00 - $22.00

Trek Benefits

• Flexible and fun company culture
• Competitive health care – PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discount

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:

E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish