Sales Associate

Altar’d State at American Dream; East Rutherford (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Altar’d State is seeking a Brand Representative to drive revenue and deliver exceptional guest service. You will build relationships, share product knowledge, and maintain a clean, welcoming store environment. The role emphasizes accuracy in transactions, loss-prevention awareness, and teamwork.

Expect 18+ years of age, ability to stand for long periods, and a flexible schedule to support store needs. Benefits include generous discounts, 401k with company match, and advancement opportunities.

Qualifications

• Provides exceptional guest service by anticipating needs and delivering friendly, helpful interactions.
• Builds guest loyalty through friendly communication and rapport.
• Handles transactions accurately and efficiently at the register.
• Maintains knowledge of products to inform guest purchases.
• Manages time and tasks to support store operations.

Responsibilities

• Provide guests with outstanding service and product recommendations to drive sales.
• Present well-maintained merchandising and assist with window displays.
• Complete opening/closing tasks and cash handling with accuracy.
• Support loss prevention practices and report potential incidents.
• Collaborate with management to ensure a clean, organized store environment.

Skills

Guest service

Relationship building

Cash handling

Merchandising

Time management

Tools

POS system

Job description

Who Are We?

Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques in over 30 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home decor and gifts.

Our Mission

“Stand Out. For Good”. At Altar’d State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Position Overview

Reporting to the Store Leadership, the Brand Representative drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual goals, which support store goals.

What We Offer

• $15 / hour base pay
• Generous associate discount
• 401k with company match
• Advancement opportunities

Job Requirements

People

• Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards
• Acknowledges, interacts and builds relationships with guests; creates guest loyalty
• Consistently receives positive, unsolicited guest feedback
• Communicates effectively with store management and guests
• Treats others fairly, with respect, and values differences; does not pass judgment on potential guests
• Supports an environment of learning and trust by acting as a positive role model

Process

• Completes opening/closing procedures and tasks as directed by management with a guest focus
• Is able to locate merchandise effectively and maintain organization
• Is able to perform register transactions quickly and efficiently
• Is able to process transactions accurately, as well as handle cash and provide change without error
• Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets
• Maintains a safe work environment and reports any potential hazards to leadership
• Participates and assists in the preparation for the stores’ inventory
• Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business

Presentation

• Assists in the construction of merchandising and window displays
• Maintains a clean and presentable store environment
• Represents the brand by adhering to appropriate standards of dress and grooming

Qualifications

• Must be 18 years of age
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.