Sales Associate

Rocky's Ace Hardware; Dayton (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Rocky’s Ace Hardware in Dayton, OH seeks a friendly sales associate to deliver outstanding customer service, process sales quickly, and support store operations. You will engage customers, determine needs, ring up purchases, assist with stocking, and maintain displays.

Responsibilities include promoting Ace Rewards, adhering to store policies, and participating in monthly meetings. This role emphasizes efficient, accurate service and teamwork in a busy hardware environment.

Qualifications

• Strong customer service and sales skills are required.
• Experience with cash registers is preferred.
• Ability to merchandise and stock shelves effectively.

Responsibilities

• Provide amazing customer service by engaging customers and identifying needs.
• Ring on registers accurately and handle transactions.
• Maintain store cleanliness and organize merchandise displays.

Skills

Customer service

Sales skills

Cashier experience

Merchandising

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.