Sales Associate

Raymour & Flanigan Furniture and Mattresses; City of Kingston (NY); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Discretionary profit sharing

PTO

Job summary

Raymour & Flanigan Furniture and Mattresses is seeking a Sales Consultant who helps customers find the right furniture through consultative selling, engagement, and needs assessment. The role focuses on personalized buying experiences, driving sales conversions, and building lasting customer relationships.

You'll engage with customers across retail environments, pursue client prospecting, lead generation, and relationship management, and identify opportunities for upselling to boost customer

Qualifications

• Strong customer service mindset and ability to engage customers.
• Excellent listening and consultative selling skills.
• Experience in hospitality, retail, or service is a plus; not required.
• Flexible to work evenings, weekends, and holidays.
• Able to learn new tools and technology.

Responsibilities

• Build relationships with customers and drive repeat business.
• Prospect new clients, generate leads, and manage relationships.
• Upsell and cross-sell to enhance the customer experience.
• Meet or exceed sales quotas and KPIs in a fast-paced team environment.
• Provide consultative customer service and guide buying decisions.

Skills

Customer service

Consultative selling

Relationship building

Lead generation

Closing sales

KPIs

Flexible schedule

Technology proficiency

Job description

At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member of our team - with one of the most competitive packages in the furniture industry.

Role Overview

As a Sales Consultant, you'll play a meaningful role in your customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You'll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.

Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll bring your ability to connect with people, understand their needs, and guide them to the right solution.

In this role, you'll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You'll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.

Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

What We Offer

• Unlimited earning potential $65,000-$100,000 annually
• $5,000 sign-on bonus (performance-based)
• Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
• Paid training - next sales training class starting soon
• Career growth and advancement opportunities
• A supportive, team-focused culture

What We're Looking For

• A passion for customer service and creating a great customer experience
• Strong listening skills and a naturally consultative approach
• Experience connecting with customers, whether through retail, hospitality, service, or sales
• Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
• Interest or experience in building relationships that drive repeat business (client relationship management)
• Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
• Flexibility to work a retail schedule (evenings, weekends, holidays)Comfort with technology and learning new tools
• Sales experience is great--but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Raymour & Flanigan proudly supports a drug and smoke-free work environment.

U.S. work authorization required; visa sponsorship is not available for this position. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

We are strongly committed to inclusivity and a diverse workforce. We are committed to a discrimination-free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.