Sales Associate

Talbots; City of Albany (NY); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Merchandise discount 50-70%

Comprehensive benefits for full-time//

Referral incentive program

Travel and shopping discounts

Job summary

Talbots Albany store is seeking a part-time sales associate who can provide an exceptional customer experience, showcase fashion expertise, and build strong client relationships. The role requires the ability to multi-task in a fast-paced environment and to work evenings, weekends, and holidays as needed.

Location: Albany, NY. Pay ranges from $16.00 to $20.00 per hour, with comprehensive benefits and a generous merchandise discount for associates.

Qualifications

• Demonstrate selling competence, styling expertise and a love of fashion.
• Driven to create, build and cultivate relationships.
• Strong ambition and passion for achieving goals, both individually and in a team.
• Excellent verbal communication with integrity.
• Technological competency to navigate computer/iPad/handheld systems.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to work cooperatively in a diverse team.
• Comfortable climbing ladders, standing for extended periods, and lifting up to 40 lbs.
• Open availability for 15–20 hours per week; flexible for evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional customer service experience that promotes the product and builds brand relationships.
• Support store management to grow business and deliver service excellence.
• Assist with service enhancers and Concierge to strengthen customer relationships.
• Handle multiple customers and projects, maintaining high service standards.
• Stay informed about fashion trends and new arrivals; demonstrate product knowledge.
• Create outfits and suggest items to match customer needs.
• Contribute to achieving sales and service metrics through clientelling and outreach.
• Complete operational tasks including replenishment and order filling.

Skills

Selling competence

Styling expertise

Love of fashion

Relationship building

Ambition and goal orientation

Verbal communication

Tech competency

Organizational skills

Teamwork in diverse environment

Stand for extended periods

Lift up to 40 lbs

Open availability 15–20 hours/week

Evenings/weekends/holidays flexibility

Tools

N/A

Job description

About us

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that’s both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

What We Offer

Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.

Incentive Opportunities Benefits:

• Comprehensive benefits packages accessible to both full time and eligible part time employees.
• Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
• Referral Incentive Program, discounts on travel, shopping, concerts and more.

To learn more, visit our We Care page.

What we Value “WE CARE”

We Win as a team and are dedicated to ensuring and applauding each other’s success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in.

Who You Are

• Demonstrate selling competence, styling expertise and possess a love of fashion.
• Driven to create, build and cultivate relationships.
• Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
• Demonstrates excellent verbal communication skills and a high level of integrity.
• Possess the technological competency to navigate a computer/iPad/handheld system.
• Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
• Able to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Have open availability of (15 to 20) hours per week.
• Flexible availability based on the needs of the business including evenings, weekends, and holidays.

What You’ll Do

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
• Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Location: Store 00225 Albany, NY-Albany,NY 12203 Position Type: Regular/Part time Pay Range: $16.00 - $20.00 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.