Sales Associate

COLLECTIVE BOUTIQUES LLC; Cincinnati (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Job summary

The Collective Boutique in Cincinnati, OH is seeking a Sales Associate to greet customers, guide them to products from multiple boutique brands, and create a welcoming shopping experience. You’ll be the face of the shop, energizing the floor with warmth and helping customers find items they love.

This role offers a flexible schedule, opportunities for advancement, and a supportive team culture in a dynamic retail environment where your energy and ideas are valued.

Qualifications

• Previous retail or customer-facing experience is preferred.
• Strong communication and problem-solving abilities.
• Genuine enthusiasm for fashion and boutique shopping.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Greet every customer and Shop Owner warmly and create a welcoming environment.
• Guide customers to products across boutique spaces and answer questions.
• Maintain cleanliness and visual appeal of the sales floor.
• Restock and refresh displays; assist with opening/closing procedures.
• Collaborate with team and follow store policies and loss prevention procedures.

Skills

Retail experience

Customer service

Communication skills

Multi-tasking

Brand knowledge

POS systems

Flexible availability

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement

POSITION SUMMARY

The Sales Associate is the face of The Collective Boutique. You’re the first-person customers and Shop Owners meet, and the reason they come back. In this role, you’ll represent dozens of unique boutique brands under one roof, bring energy and warmth to the sales floor, and play a key part in the success of our shop owners and our store.

KEY RESPONSIBILITIES

Customer Experience

• Greet every customer and Shop Owner warmly and create a welcoming, inclusive environment from the moment they walk in.
• Actively engage with customers on the floor, and guide them to the right products across our boutique spaces.
• Handle customer questions, exchanges, and concerns with professionalism and a solutions-first attitude.
• Maintain a positive, energetic presence on the floor throughout your shift.

Store Operations & Presentation

• Maintain the cleanliness, organization, and visual appeal of the sales floor and all boutique spaces at all times.
• Restock, straighten, and refresh displays throughout your shift to ensure every space looks its best.
• Support opening and closing procedures as assigned.
• Assist with receiving shipments, tagging merchandise, and restocking inventory when assigned.
• Participate in promotional setup, and store events.

Team & Culture

• Work collaboratively with your team to ensure the floor is covered and every customer is attended to.
• Communicate openly with Shift Leaders, the Assistant Store Manager, and Store Manager throughout your shift.
• Follow all company policies, dress code standards, and loss prevention procedures.
• Show up on time, ready to work, and bring a great attitude every shift.

QUALIFICATIONS

• Previous retail, customer service, or sales experience preferred — but we will train the right person.
• Genuine enthusiasm for fashion, boutique shopping, and helping people find something they love.
• Friendly, outgoing personality with strong communication skills.
• Ability to multitask in a fast-paced retail environment.
• Comfortable learning about and representing multiple brands and product lines.
• Basic proficiency with POS systems or willingness to learn quickly.
• Flexible availability including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 30 pounds.

WHAT WE OFFER

• A fun, unique, and ever-changing retail environment unlike anything else.
• Competitive hourly pay.
• Flexible scheduling for part-time and full-time availability.
• A supportive team culture where your energy and ideas are valued.

WHY THE COLLECTIVE BOUTIQUE

We’re not your average retail job. Every day looks a little different, every boutique tells a different story, and every customer is a new opportunity to make someone’s day. If you’re looking for a place where your personality matters, your growth is supported, and your work actually makes a difference — we’d love to meet you.