Sales Associate

Foot Locker, Inc.; Chicago (IL); On-site; USD 19,093 - 27,193; Full time

Job summary

A leading retail company is seeking enthusiastic individuals for customer service roles in their Chicago store. Candidates should excel at engaging with customers and have a passion for athletic products. This position involves achieving personal sales goals and ensuring high customer satisfaction while working as part of a team.

Qualifications

• 0-3 years of retail experience.
• Confident in engaging customers.
• Flexible availability, including nights and weekends.

Responsibilities

• Ensure high customer satisfaction and team cooperation.
• Deliver great customer experiences and meet sales goals.
• Maintain awareness of products and trends.

Skills

Customer Engagement

Teamwork

Sales Service

Adaptability

Product Knowledge

Job description

Overview

You are a natural at putting Customers at ease, and enjoy starting up natural, friendly conversations. It’s just as easy for you to connect with kids as it is with their parents. You enjoy sharing your enthusiasm for kids’ athletic sneakers and apparel. It’s easy for you to adapt to different types of Customers, and you resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $16.80 / hour