Sales Associate

Brahmin Leather Works; Charlotte (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

Brahmin Leather Works is seeking a Sales Associate in Charlotte, NC. In this role, you will partner with the Store Manager to provide exceptional customer service and achieve sales goals. Responsibilities include managing store operations, driving sales metrics, and fostering a strong selling environment.

Applicants should possess strong sales and customer service skills, a drive for success, and the ability to communicate effectively. A High School diploma or GED is required.

Qualifications

• Strong sense of drive and passion for selling.
• Ability to communicate professionally and promptly.
• Outgoing and assertive for business success.

Responsibilities

• Achieve sales and service metrics.
• Manage and guide associates in brand initiatives.
• Maintain store operations, cleanliness, and safety.

Skills

Sales skills

Customer service skills

Leadership

Education

High School or GED

Job description

Basic Purpose

The Brahmin Leather Works Sales Associate will partner with the Store Manager and Assistant Store Manager in creating a store environment which provides exceptional sales and customer service and execution of visuals directions. This position is responsible for a sales goal and is eligible for a sales commission.

Principal Accountabilities

Sales and Service

• Achieve sales and service metrics in key measurable areas including DPTs, UPTs, AURs and Customer Conversion.
• Use company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards.
• Analyze store reports to optimize performance and take action based on business trends.
• Lead by example and maintain consistent selling and service standards through communication, training and individual accountability. Assist in identifying opportunities to maximize sales and ensure financial goals are achieved.
• Demonstrate a high level of selling and customer service skills to achieve sales.
• Service multiple customers at a time, multi-task or handle projects simultaneously.
• Exhibit knowledge of industry trends and competitors.

Building Clientele

• Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics.
• Ensure exceptional selling interactions that guarantee meaningful experience and build brand relationships.
• Drive brand loyalty by supporting all service enhancers to build strong relationships, including active use of client books and marketing initiatives with local business for store events.
• Take an active role in assisting the Store Manager to build store business.

Store Operations

• Plan and prioritize tasks and responsibilities to meet the needs of the business.
• Maintain store cleanliness and housekeeping standards.
• Protect company assets and maintain a safe work environment.
• Ensure compliance to all company policies and procedures as well as local, state and federal employment laws.
• Support the planning and execution of Brahmin brand visual direction.
• Participate and lead special projects and other duties as assigned.

Qualifications

• Displays integrity and enthusiasm to motivate to total store achievement.
• Has a strong sense of drive, ambition and passion for selling ensuring the overall store business success.
• Must be outgoing and assertive with the ability to make store business successful.
• Ability to communicate professionally and in a timely manner with the Store Manager, customers, associates, and company partners.
• Ability to lead by example and maintain consistent selling and service standards through communication, training and individual accountability.
• Ability to partner with management on store issues.
• Maintain professional appearance that reflects the brand.
• Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.

Physical Requirements

Must be able to stand up to 100% of a work shift standing and moving. This role involves constant moving, talking, hearing, reaching, grabbing and standing for the entire work shift. Occasionally involves stooping, kneeling, crouching and climbing ladders. Must be able to lift up to 40 pounds. High School or General Equivalency Diploma (GED) required.

Note: This job description is intended to describe the general nature of work performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.