Sales Associate

Foot Locker, Inc.; Charlotte (NC); On-site; USD 11,365 - 16,186; Part time

Job summary

A leading company in athletic footwear and apparel seeks passionate individuals for their retail team to deliver excellent customer service. This role focuses on engaging with customers, achieving sales goals, and fostering a positive shopping experience. Ideal candidates are enthusiastic about athletic products and enjoy interacting with diverse customers.

Qualifications

• 0-3 years of retail experience.
• Confident in engaging customers to provide an elevated experience.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Ensure high customer satisfaction and provide excellent sales service.
• Deliver sales and maintain personal productivity goals.
• Connect with customers by asking open-ended questions.

Skills

Customer engagement

Adaptability

Teamwork

Job description

Overview

You are a natural at putting Customers at ease, and enjoy starting up natural, friendly conversations. It’s just as easy for you to connect with kids as it is with their parents. You enjoy sharing your enthusiasm for kids’ athletic sneakers and apparel. It’s easy for you to adapt to different types of Customers, and you resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $10.00 / hour