Sales Associate

Five Below; Cedar Rapids (IA); On-site; USD 12,501 - 17,805; Part time

Job summary

Five Below in Cedar Rapids is seeking a dedicated part-time Sales Associate to deliver outstanding customer service and drive sales. Ideal candidates will possess excellent people skills, attention to detail, and the ability to keep merchandise organized while ensuring a seamless checkout experience.

The role involves greeting customers, understanding their needs, supporting store events, and resolving concerns. Candidates must be at least 16 years old and available to work a flexible schedule. Starting pay is $11.00, with various benefits available.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly.
• Understand and meet customer needs.
• Promote store events and promotions.
• Resolve customer concerns.
• Communicate needs to management.
• Support team and company goals.

Job description

Overview

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Thanks for your interest in joining Five Below! Our part-time Sales Associates are right in the center of the action. We’re looking for candidates with a passion for delivering outstanding customer service while driving strong sales. Key qualities include excellent people and sales skills, attention to detail in keeping merchandise organized, ensuring the floor is always well-stocked, and providing seamless checkout experiences at the register.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

Essential Job Functions

• Frequently operate cash register and handle transactions
• Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to 5-10 feet high
• Frequently ascend/descend ladders to retrieve and stock merchandise
• Frequently kneel, bend, twist, and stoop in stock rooms and on the sales floor
• Frequently communicate with customers, managers, and coworkers in person or by phone
• Move across the sales floor assisting customers and transporting merchandise between stock room and floor
• Ability to work a flexible schedule including day, evening, weekends, and possibly overnight shifts and travel as required
• Must identify and follow email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Remain in a stationary, upright position for up to 80% of the time

Benefits

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we’ve got you covered—check it out today!

Equal Opportunity Employer

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

Position Type: Hourly

Position Starting At: $11.00