Sales Associate

Hand & Stone Massage and Facial Spa; Burlington (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Training & development

Wellness resources

Job summary

Hand & Stone Massage and Facial Spa in Burlington, NC is hiring Spa Associates to deliver exceptional guest experiences and drive membership sales. As hosts of the spa, you will greet clients, explain services, schedule appointments, and maintain a pristine environment.

You will be part of a team that values customer service, ongoing training, and performance-based bonuses, with a flexible schedule and benefits such as employee discounts and free uniforms.

Qualifications

• Experience in customer service preferred.
• Ability to upsell services and memberships.
• Strong communication with clients and team.

Responsibilities

• Drive sales and meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales

Communication

Job description

Welcome, Empower, Connect!

Join the team at the new Hand & Stone location in Burlington, NC.

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development
• Wellness resources

Welcome, Empower, Connect!

Join the team at the new Hand & Stone location in Burlington, NC.

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Burlington Apart:

• PRISTINE, brand-new location
• Payouts for positive reviews
• Monthly massage service
• Referral bonus per referral*

Our Spa Associates:

• Drive sales and meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.