Sales Associate

J.Crew Factory; Birch Run (MI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive base pay and bonus programs

Up to 60% discount on branded products

Entertainment and travel discounts

401(k) plan with company matching

Job summary

J.Crew Factory in Birch Run, Michigan is looking for a Sales Associate to enhance the customer experience while driving sales. In this role, you will assist customers, collaborate with team members, and contribute to operational tasks.

You should be at least 18 years old, ready to lift products, and able to work a flexible schedule that includes nights and weekends. The position offers competitive pay, a discount on branded products, and various other benefits.

Qualifications

• Must be at least 18 years old.
• Must lift, carry, and move at least 40 pounds.
• Ability to work flexible scheduling including nights, weekends, and holidays.

Responsibilities

• Provide a seamless and authentic customer experience.
• Drive sales and exceed service expectations.
• Assist in operational tasks assigned by management.
• Share customer feedback with management.

Skills

Customer service

Sales drive

Teamwork

Flexibility

Problem solving

Job description

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Some Perks and Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.