Sales Associate

Madewell, Inc.; Baltimore (MD); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Discount on company products

401(k) plan

Job summary

Madewell, Inc. is seeking a Sales Associate in Baltimore, MD (Harbor East). This part-time role focuses on delivering an authentic customer experience, driving sales, and supporting store operations with a collaborative, friendly approach.

You will stay on top of fashion trends, maintain flexibility for nights, weekends and holidays, and contribute to a positive team environment while helping customers find their look.

Qualifications

• Must be at least 18 years old.
• Must stay up to date with fashion trends.
• Ability to work with a team and assist customers.
• Flexible scheduling including nights, weekends and holidays.
• Must be able to bend, reach, stretch and lift up to 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience on the sales floor.
• Drive sales while meeting service expectations.
• Assist in store tasks and operations as directed by management.
• Share customer feedback with management to improve the experience.

Skills

Customer service

Teamwork

Flexibility

Problem-solving

Fashion awareness

Physical stamina

Age 18+

Job description

## Sales AssociateApplylocations: Baltimore, MD, USA (Harbor East - Madewell)time type: Part timeposted on: Posted Todayjob requisition id: 125724**Our Story**At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.**Job Summary**As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.**What You’ll Do*** Provide a seamless and authentic customer experience that is an extension of the brand.* Drive sales while exceeding selling and service expectations for our customers.* Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.* Share customer feedback and insights with the management team.**Who You Are*** Are at least 18 years old.* Passionately support our brand, customers, and teams.* Stay up to date with current fashion trends and industry developments.* Embrace teamwork, flexibility, and courtesy while executing tasks.* Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.* Have scheduling flexibility, including nights, weekends and holidays.* Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.**Some Perks and Benefits*** Competitive base pay and bonus programs* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell* Entertainment, travel, fitness, and mobile technology discounts* 401(k) plan with company matching donationsSee our full list of benefits hereNote: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.