Sales Associate

Meritage Homes; Austin (TX); On-site; USD 48,000 - 72,000; Full time

Job summary

Meritage Homes is seeking a Sales Associate in Austin to drive new home sales by leveraging Realtor relationships and our MAS program, while delivering exceptional customer service.

You will work with peers and leadership to develop into a Sales Counselor, meeting Real Estate license requirements where applicable, promoting Meritage listings, coordinating showings, and guiding buyers from initial visit to closing.

Qualifications

• 3-5 years of experience in commissioned sales.
• Computer proficiency and ability to understand financial principles.
• Excellent verbal and written communication skills.
• Ability to prospect, build relationships, and develop marketing strategies.
• Professional appearance and presentation.
• Ability to work evenings, weekends, and some holidays.

Responsibilities

• Embrace, promote, and engage in MAS philosophy and strategies.
• Achieve sales, closing, and customer service goals, as directed by Sales Leader.
• Train and develop under peers and leadership to become a Sales Counselor.
• Prospect for opportunities to influence agents and brokers within the DSA to prioritize Meritage Homes' listings.
• Cultivate new real estate agent relationships and grow recurring business with past agents.
• Proactively use CRM to manage prospecting, sales, and communications with agents and buyers.
• Help connect unrepresented buyers to real estate agents and foster partnerships through the homebuying process.
• Partner to ensure listings, models, and communities look pristine for a quality client experience.
• Leverage Meritage sales techniques to maximize performance and promote listings via social media.
• Present Meritage purchases and explain payment, taxes, insurance, CC&Rs, HOA rules, and amenities.

Skills

Commissioned sales

Relationship building

Financial principles

Verbal and written communication

Prospecting

Professional appearance

Evenings and weekends availability

Job description

Responsibilities

The Sales Associate's primarily responsibility is to embrace Meritage Active Sales (MAS) sales strategies and philosophy to generate new home sales by leveraging the relationships with the Realtor and new home buyer and by utilizing all available tools, to demonstrate value, selling, and closing homes with an emphasis on exceptional customer service. The Sales Associate will work closely with their peers and leader to develop into a Sales Counselor, including meeting the requirements of their Real Estate license where applicable.

FUNDAMENTAL JOB DUTIES/RESPONSIBILITIES

• Embrace, promote, and engage in our MAS philosophy and strategies.
• Accomplish sales, closing, and customer service goals, and other objectives as determined by your Sales Leader.
• Train and develop under their peers and leadership team to learn the objectives and requirements of becoming a Sales Counselor.
• Prospect for opportunities to influence individual agents and brokers within their assigned DSA to prioritize Meritage Homes' listings to their clients and appropriately advocate for those buyers they represent to select a Meritage home when considering their final purchase decision.
  • Cultivate new real estate agent relationships through various methods that create long term partnerships.
  • Grow recurring business from agents and realtors who we have done business with in the past, leveraging the benefits of Agents Rock.
• Proactively utilize CRM system to effectively and efficiently manage prospecting, sales, and communication efforts with agents and buyers.
• Help connect unrepresented homebuyers to real estate agents and foster the partnership through the homebuying process.
• Actively partner with others to ensure the overall look of the homes, listings, communities, and surrounding area within an assigned DSA are pristine, so our real estate agents and buyers enjoy a quality experience online and in the field.
• Leverage Meritage taught sales techniques to maximize sales performance.
• Utilize strong social media skills to promote and sell Meritage listings.
• Engage visitors and offer to demonstrate our models, amenities, and/or showcase homes depending on the needs of the Realtor or prospective buyer as well as the construction stage of our listings. Showings can also be scheduled through available technology to make it convenient for the customer.
  • Staff models or listings as deemed necessary by sales leader in your DSA.
• Strategically utilize all pertinent listing information and marketing collateral material for showings of our listings.
• Directly ask for Meritage listings to be included in the agent's prospective list of homes they will show their client when appropriate. Provide agent with other listings within a DSA that might meet their customer's needs to increase the likelihood they will choose a Meritage home if determined though the sales process.
• Regularly visit agents and agent offices within the assigned DSA to promote MAS, agent programs and incentives, available and future listings, and opportunities to conduct sales transactions and build long term partnerships and relationships.
• Consistently promote and host completed Meritage Homes listings for open house events within the assigned DSA.
• As needed, travel to meet Realtors and their buyers at Meritage listings to help any agent or buyer needs in viewing one of our homes or models in the metro area.
• Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner, including explaining payment information, taxes, insurance, CC&R (deed restrictions), HOA rules and restrictions, and other amenity information as necessary for the community.
• Ensure accurate and timely completion of all buyer paperwork and internal reporting information.
• Assist buyers with scheduling appointments with operations managers, mortgage, and title companies as valuable to achieve timely closings.
• Understand the current status of customer loans and facilitate communication between MTH Mortgage and the buyer's agent to help expediate the processing of the mortgage.
• Demonstrate strong command of key details for all communities and listings within a DSA including the pricing, features, completion timing, and other details of each available home as well as area information like schools, shopping, transportation corridors, etc.
• Know where to access, and how to use, information important to help agents as they promote Meritage Homes to their clients.
• Learn and leverage extensive product knowledge of plans, features, pricing, options, warranties, and construction knowledge specific to Meritage.
  • How we differ from the new home competitors in the DSA as well as used homes in the DSA.
  • Know our unique selling proposition and how to present to agents and their clients.
  • Keep current to understand the resale market and available listings in your assigned DSA
  • Maintain knowledge of local markets statistics, real estate laws/rules, public opinion, local and national trends, any government proposed regulations, and economic trends related to the home-buying industry.
• Update the agent and buyer throughout the entire purchase process. Act as point of contact for agents throughout the purchase and assist agents with resolution of any questions or problems encountered up to the time of closing. Always proactively engage the agent on any correspondence directly sent to the buyer.
• Ensure customer satisfaction from initial visit to closing for agents and their clients

Secondary:

• Complete all on-boarding and other assigned training
• Strive to maintain, improve and promote the company's image with prospects, customers, homeowners, agents within the community.
• Establish and maintain relationships with realtors and organizations such as MTH Mortgage and Carefree Title or associated title company.
• Attend weekly sales meetings or other meetings directed by management
• Special projects and other duties as assigned.

Qualifications

• A minimum of 3-5years of experience with proven success in commissioned sales
• Computer proficient and ability to understand financial principles
• Excellent verbaland written communication skills
• Ability toprospect, build relationships, and develop marketing strategies
• Professional appearance and presentation
• Ability to workevenings, weekends, and some holidays

Overview

• A work environment that encourages creativity and innovative ideas from every level
• An organization that lives by its core values everyday
• Team atmosphere where every individual is considered a vital asset
• State of the art technology to provide an optimal working environment
• A competitive pay structure
• Strong benefits
• Flexibility in work-life integration
• Team-oriented environment where all individuals play an integral role in the company
• Opportunity to further your career in a growing national organization
• Maintain a competitive drive to be the best