Sales Associate

Madewell; Austin (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

Up to 60% discount on branded products

Discounts on entertainment, travel, F&

401(k) plan with company matching

Job summary

Madewell is seeking a Sales Associate to bring personal style and warmth to the sales floor, helping customers discover their look and collaborating with colleagues to drive business. You will contribute to a welcoming, inclusive experience that reflects the Madewell brand.

You'll stay current with fashion trends, support the team, and adapt to changing needs, including evenings, weekends, and holidays. Physical tasks include bending, reaching, and lifting up to 40 pounds as required.

Qualifications

• Must be 18 years or older.
• Passion for fashion and the Madewell brand.
• Stay up to date with current fashion trends.
• Embrace teamwork, flexibility and courtesy.
• Strong problem-solving skills.
• Scheduling flexibility including nights, weekends and holidays.
• Able to bend, reach, stretch for product and lift at least 40 pounds (18 kg).

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the Madewell brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product tasks assigned by management while aligning with brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales

Teamwork

Problem solving

Flexibility

Scheduling

Job description

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks And Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

See our full list of benefits here

Hourly Range: $13.50 - $15.52

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.