Sales Associate

Talbots; Auburn Hills (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Referral program

Travel and event discounts

Job summary

Talbots is a premier women’s fashion retailer offering modern classic style and inclusive sizing. The Auburn Hills Outlet location seeks associates who excel in selling, styling, and delivering exceptional customer service in a fast-paced setting.

We value relationship-building, integrity, and teamwork. The role involves assisting the management team, driving sales, and maintaining store operations while accommodating flexible hours including evenings, weekends, and holidays.

Qualifications

• Demonstrates selling competence, styling expertise and passion for fashion.
• Drives client relationships and achieves goals as part of the store team.
• Excellent verbal communication and integrity in customer interactions.
• Able to navigate computer/iPad/handheld systems and multi-task in a fast-paced environment.

Responsibilities

• Provide an exceptional customer service experience to promote products and build brand relationships.
• Assist management in building store business and support service enhancements.
• Service multiple customers and manage projects simultaneously.
• Stay informed about fashion trends and product knowledge to create outfits.
• Match customer needs with product recommendations and styling advice.
• Aim to meet sales and service metrics through clientelling and outreach.
• Complete operational tasks: filling orders, replenishment, recovery.
• Adapt to a flexible schedule including evenings, weekends, and holidays.

Skills

Selling skills

Styling expertise

Verbal communication

Customer service

Tech proficiency

Tools

POS system

iPad navigation

Job description

About usTalbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.What We Offer:Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.Incentive OpportunitiesBenefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.What we Value “WE CARE”:We Win as a team and are dedicated to ensuring and applauding each other’s success.We Encourage creativity, innovation and smart risk-taking.We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.We Act with integrity, transparency, candor, and respect.We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.We Embrace community by bringing positive change to those we live and work in.Who You Are:Demonstrate selling competence, styling expertise and possess a love of fashion.Driven to create, build and cultivate relationships.Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.Demonstrates excellent verbal communication skills and a high level of integrity.Possess the technological competency to navigate a computer/iPad/handheld system.Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.Able to work cooperatively in a diverse work environment.Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.Have open availability of (15 to 20) hours per week.Flexible availability based on the needs of the business including evenings, weekends, and holidays.What You'll Do:Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.Take an active role in assisting the management team to build store business.Support all service enhancers to build strong relationships including active use of Concierge.Service multiple customers at a time, multi-task and/or handle projects simultaneously.Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.Location:Store 04024 Auburn Hills Outlet MI-Auburn Hills,MI 48326Position Type:Temporary/Part timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.