Sales Associate

MDC Holdings, Inc.; Apollo Beach (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

Sekisui House U.S. in Apollo Beach, FL, is seeking a Sales Associate to greet visitors, support Community Sales Consultants, and maintain accurate CRM data and sales materials. You will contribute to a polished model home environment and assist with events and tours.

This role provides exposure to homebuilding sales processes, from tours to mortgage coordination, with on-site training and opportunities to grow in real estate fundamentals and customer service skills.

Qualifications

• High school diploma or equivalent is required.
• Real Estate license is preferred.
• Experience in retail, customer service, or administrative roles is beneficial.

Responsibilities

• Greet visitors and assist with initial customer interactions to create a welcoming experience.
• Support Community Sales Consultants by standing in as needed and assisting with tours.
• Maintain accurate prospect, visitor, and sales data in CRM and tracking tools.
• Prepare and maintain model homes, sales offices, and marketing materials.
• Assist with onsite events and promotional initiatives.
• Handle administrative tasks, including contract preparation and reporting.
• Learn local market, competitor pricing, and available floor plans.
• Coordinate with mortgage teams to provide a smooth customer experience.
• Contribute to team objectives and day-to-day operations.

Skills

Communication

Customer service

Sales process

Teamwork

Attention to detail

Education

High school diploma or equivalent

Real Estate License

Bachelor's degree or higher

Tools

CRM software

Office suite

Job description

Sales Associate

Job Locations

US-FL-Apollo Beach

Overview

BREAK GROUND ON A REWARDING CAREER WITH US!

The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American, Woodside, Holt, Hubble, and Chesmar brands. We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.

We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us.

Positive Work Environment & Culture

• Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued.
• Team Engagement: Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments.

Overview & Position Summary

This position supports community sales operations by assisting with customer engagement, preparing sales materials, maintaining accurate information in CRM and other tracking systems, and contributing to a professional and welcoming environment for prospective buyers. The role provides exposure to the homebuilding sales process, including model home operations, customer interactions, and administrative support, while working under direct supervision. This position also develops foundational knowledge of homebuilding, products, and sales processes, contributing to a consistent and positive customer experience.

Primary Responsibilities

• Greet visitors and assist with initial customer interactions to ensure a welcoming and professional first impression.
• Support Community Sales Consultants by standing in as needed, assisting with tours, and addressing routine buyer inquiries.
• Maintain accurate prospect, visitor, and sales-related data in CRM, tracking tools, and other systems.
• Prepare and maintain model homes, sales offices, and marketing materials to ensure a polished and organized environment.
• Support onsite events, community activities, and promotional initiatives.
• Assist with administrative tasks, including contract preparation, paperwork, and reporting.
• Monitor inventory of sales materials, supplies, and model home readiness.
• Participate in training and development programs to build knowledge of products, sales processes, and homebuilding operations.
• Support communication between customers, sales team members, and other departments to facilitate smooth handoffs and a positive experience.
• Conduct follow-up with prospects with the guidance of sales team members.
• Learn and understand local market, including competitor pricing, floor plans, and options offered.
• Participate in sales simulations with sales team members to refine sales skills.
• Work closely with mortgage team to learn the mortgage process, to provide customers with a seamless experience.
• Perform additional duties as assigned to support day-to-day operations and team objectives.

Education & Experience

Required:

• High school diploma or equivalent.
• Up to 1 year of relevant professional experience.
• Basic familiarity with customer service or administrative work.

Preferred:

• Must have a Real Estate License
• Bachelor's degree OR an equivalent combination of education and experience.
• Experience in retail sales, customer service, hospitality, or administrative support roles.
• Exposure to CRM systems or customer-tracking tools.
• General understanding of real estate or homebuilding concepts is helpful but not required.

Skills & Competencies

• Strong communication and customer service skills.
• Ability to learn and follow established sales processes and procedures.
• Basic organizational skills with attention to detail.
• Ability to maintain accurate information in tracking tools and systems.
• Ability to manage multiple simple tasks with frequent guidance.
• Professional demeanor when interacting with customers and partners.
• Ability to adapt to a dynamic, customer-centered environment.
• Willingness to learn product features, sales systems, and community operations.
• Ability to receive feedback and apply learning to daily tasks.
• Team-oriented mindset with a focus on supporting community goals.

Working Conditions

Work occurs in model homes, sales offices, and general office environments. Regular movement through community areas and model homes is required. Weekend and variable scheduling aligned with customer traffic is expected. Occasional travel between nearby communities or company meetings may be required.

Physical Requirements

• Ability to walk through model homes, community spaces,