Sales Associate

The Talbots LLC; Ann Arbor (MI); On-site; USD 24,000 - 42,000; Part time

Benefits offered by this job

Merchandise discount

Referral program

Discounts on travel

Job summary

Talbots in Ann Arbor is seeking a part-time sales associate to deliver a premium shopping experience. You will guide customers with fashion selections, build lasting relationships, and contribute to a welcoming store culture.

The role emphasizes styling expertise, strong communication, and teamwork, with availability for evenings, weekends, and holidays to support business needs. Expect to engage customers and grow product knowledge daily.

Qualifications

• Demonstrates selling competence and styling expertise.
• Solid customer service focus with fashion sense.
• Excellent verbal communication and interpersonal skills.
• Ability to work well in a team and adapt to changing priorities.
• Comfort navigating a computer/iPad/handheld system.

Responsibilities

• Provide an exceptional and meaningful customer service experience.
• Assist management to build store business.
• Support service enhancers to build relationships including Concierge.
• Serve multiple customers and manage several tasks concurrently.
• Stay current on fashion trends and new arrivals.
• Apply product knowledge to create outfits and suggest items.
• Improve performance through coaching and feedback.
• Help achieve sales and service metrics including clientelling and appointments.
• Complete operational tasks such as replenishment and recoveries.

Skills

Selling competence

Styling expertise

Customer service

Communication

Team collaboration

Job description

About us

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

What We Offer

Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.

Incentive Opportunities

Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.

Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.

Other Perks

Referral Incentive Program, discounts on travel, shopping, concerts and more.

What we Value “WE CARE”

We Win as a team and are dedicated to ensuring and applauding each other’s success.

We Encourage creativity, innovation and smart risk-taking.

We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.

We Act with integrity, transparency, candor, and respect.

We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.

We Embrace community by bringing positive change to those we live and work in.

Who You Are

Demonstrate selling competence, styling expertise and possess a love of fashion.

Driven to create, build and cultivate relationships.

Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.

Demonstrates excellent verbal communication skills and a high level of integrity.

Possess the technological competency to navigate a computer/iPad/handheld system.

Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.

Able to work cooperatively in a diverse work environment.

Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Have open availability of (15 to 20) hours per week.

Flexible availability based on the needs of the business including evenings, weekends, and holidays.

What You'll Do

Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.

Take an active role in assisting the management team to build store business.

Support all service enhancers to build strong relationships including active use of Concierge.

Service multiple customers at a time, multi-task and/or handle projects simultaneously.

Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.

Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.

Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.

Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.

Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Location

Store 00064 Ann Arbor MI-Ann Arbor,MI 48108

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law.

The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.