Overview
Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role is all about connecting with kids and families, sharing product knowledge, and creating a positive, high‑energy store experience that makes everyone feel excited to shop.
Responsibilities
What You’ll Do
Customer Experience & Sales
- Welcome customers and help make the store a fun place to shop.
- Help customers build head-to-toe looks by preparing footwear and presenting apparel and mandatory add‑ons.
- Drive sales by sharing product knowledge and helping customers find what they’ll love.
- Pick, pack, and ship online orders with care so they’re ready to go and arrive on time.
Store Ops & Execution
- Help with daily store tasks like restocking, maintaining the fitting room, cash handling, and keeping the floor clean and organized.
- Maintain store visuals and recovery standards so the store is always customer ready.
- Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and products.
- Handle all company and customer information responsibly and maintain confidentiality at all times.
Teamwork & Culture
- Work together with teammates and leaders to crush store goals.
- Take part in training and coaching, learning, growing, and leveling up.
- Bring positive energy and help create a respectful, inclusive, team‑oriented environment.
- Have a solution‑oriented mindset.
- Jump in where needed to support the team.
Qualifications
- Passion for footwear, fashion, sport, and youth culture.
- Comfortable speaking with people and helping customers.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Reliable, motivated, a great teammate, and eager to learn.
Success Metrics
- Engagement: bring hustle to the floor, move with purpose, and stay attentive to customers, teammates, and store needs.
- Sales: help drive store sales and conversion through great customer interactions.Customer Experience: always on, never no! Bring a positive, can‑do attitude and look for ways to say yes to customers.
- Execution: completes daily tasks accurately and on time.
- Team: we win as one! Show up as a supportive, reliable teammate with a positive attitude.
Benefits
- Rate of Pay: $17.00 per hour
- Daily Pay / Weekly Pay
- 30‑50% Employee Discount
- Development and Advancement Opportunities