Sales Assistant (PT)-Brooklyn 36th St

Knoll Inc.; New York (NY); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Employee discounts

Commuter benefit

Job summary

MillerKnoll is seeking a part-time Sales Assistant for Design Within Reach in New York. You will engage customers in-store and online, support sales processes, and help maintain presentation standards across the retail floor.

The role focuses on delivering exceptional service, building relationships, and collaborating with team members. Weekend and holiday availability are required; reporting to the Assistant Manager. Compensation includes benefits and a quarterly bonus plan.

Qualifications

• Background in Retail Sales or customer success preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Proficiency with basic social media management.

Responsibilities

• Respond to client inquiries via phone, email and in-store to provide exceptional service.
• Monitor social media messages and add requests to client wish lists for out-of-stock items.
• Create social media stories and posts daily to drive customer engagement.
• Assist with sales support and post-sale follow up with warehouse or third-party delivery.
• Ensure all items on the sales floor are properly tagged and updated daily.
• Organize and restock the cash wrap area and filing receipts daily.

Skills

Retail Sales

Customer Service

Social Media Management

Tools

Social media tools

Job description

Why join us? At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Design Within Reach at MillerKnoll is the perfect opportunity for you to start or grow your career in the interior design industry.

What we Offer

• Competitive hourly base with a performance-based quarterly bonus plan
• Medical, dental, and vision insurance
• Paid vacation, holidays, and parental leave
• Commuter benefit up to \$150/month
• 401(k) with 4% company match
• Generous employee discounts
• Ongoing professional development opportunities

Store Hours

Open daily, Sunday through Saturday (weekend and holiday availability required).

Work Schedule

Part-time | Weekends and holidays will be required depending on business needs.

About the Role

Our sales assistants receive exposure to varying aspects of sales, operations, inventory management, interior design and retail visuals. Your success in this role will be measured by providing exceptional customer service, being a team member, building relationships, and supporting your peers in all facets of the business. You will report to the Assistant Manager.

What You’ll Do

• Demonstrate excellent verbal and written communication skills when responding to our clients via phone, email and assisting clients in store.
• Monitor and respond to social media messages inquiries, adding customer requests to the client wish list for out-of-stock items.
• Create social media stories and posts daily to drive customer engagement.
• Assist with sales support and post-sale follow up with warehouse or 3rd party delivery companies.
• Ensure all items on the sales floor are properly tagged and updated daily.
• Organize and restock the cash wrap area, filing receipts daily.
• Maintain and assist in ordering supplies for break room, janitorial areas, and warehouse. Place an order with Staples (minimum once per month).

What We’re Looking For

• Background in Retail Sales or customer success preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Proficiency with basic social media management.
• Reliable, punctual, and detail oriented.
• Must be able to lift up to 20 pounds and regularly move items.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $20.00 - $21.00.

Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs.

Benefits

• Medical
• Prescription Drug
• Dental
• Vision
• Health Savings Account
• Dependent Day Care Savings Account
• Life Insurance
• Disability and Other Insurance Plans
• Paid Time Off (including Vacation and Parental Leave)
• Holidays
• 401(k)
• Short/Long Term Disability
• in addition to other special perks reserved for our associates

This organization participates in E-Verify Employment Eligibility Verification.

In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days.

We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].

MillerKnoll is a collective of design brands coming together to remake modern for the 21st century.

Want to be part of a team that’s making a positive impact? From creating spaces that help people live and work better to lifting our local and global communities, MillerKnoll is working hard to make a difference. Join us as we design a more equitable, sustainable, and beautiful future together.