Sales Assistant-Annapolis, MD

Michael Kors; Washington; On-site; USD 18,468 - 26,303; Full time

Job summary

Michael Kors is seeking retail team members in Washington, United States. Responsibilities include replenishing merchandise, providing excellent customer service, and maintaining an organized sales floor.

The role emphasizes customer interaction and support for sales associates. Compensation ranges from local minimum wage up to 16.25 USD.

Responsibilities

• Replenish merchandise on the sales floor.
• Greet each customer in a warm and friendly manner.
• Keep sales floor and merchandise neat and organized.

Job description

ESSENTIAL JOB RESPONSIBILITIES

• Replenish merchandise on the sales floor
• Perform stock checks for customers and in support of sales associates
• Assist with merchandise floor moves and other visual tasks
• Process POS transactions accurately and efficiently
• Comply with all sales related policies and procedures

CUSTOMER SERVICE

• Greet each customer in a warm and friendly manner
• Interact with customers as they enter the store
• Respond to customer’s questions quickly and accurately
• Determine customer’s needs and direct them to the appropriate sales associate
• Assist the sales associates in resolving all client problems and complaints as needed
• Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
• Provide the highest level of customer service to each customer

OPERATIONS

• Keep sales floor and merchandise neat, organized and stocked
• Unpack, hang/fold merchandise, and secure security tags when needed
• Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
• Adhere to work schedule, inclusive of time and attendance
• Comply with all Point-of-Sale policies and procedures

Compensation Range: Local Minimum Wage up to 16.25 USD

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.