Sales/AR Leasing Admin

LHH US; Kentucky; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid leave

Holiday pay

Job summary

LHH US in Lakewood, OH is seeking a Leasing Administrative Assistant to support a busy residential community. This 100% onsite role combines office administration with resident leasing tasks, requiring professionalism and strong communication.

You will process applications, enter data, help with move-ins, maintain files, and assist the Property Manager. The position offers stable hours, a team environment, and opportunities to learn multiple property management systems.

Qualifications

• Minimum 2 years of administrative experience in a busy office.
• Strong customer service and communication skills.
• Leasing, property management, or apartment industry experience is a plus.
• Proficient with Word and Excel; quick learner of new software.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information professionally.
• Dependable with punctuality and good attendance.

Responsibilities

• Track phone, email, and office traffic to support leasing and occupancy.
• Process rental applications, including credit checks and income verification.
• Complete leasing paperwork and enter data into company systems.
• Assist with lease execution and collection of deposits and rent.
• Coordinate a smooth move-in experience for new residents.
• Maintain organized resident files.
• Respond to resident inquiries and service requests; create work orders.
• Answer calls, greet visitors, and provide high-quality customer service.
• Support collections, administrative projects, and other office duties.
• Assist the Property Manager and leasing team with day-to-day operations.

Skills

Administrative experience

Customer service

Organization

Confidentiality

Reliability

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Leasing Administrative Assistant

Location: Lakewood, OH Schedule: Monday-Friday - 100% onsite. Pay rate: $19/hr

We are seeking a professional, customer-focused Leasing Administrative Assistant to support the daily operations of a busy residential apartment community in the Akron area. This role combines administrative responsibilities with resident support and leasing assistance, making it a great opportunity for someone who enjoys working with people while staying organized in a fast-paced office environment.

Key Responsibilities

• Track phone, email, and office traffic to support leasing and occupancy efforts.
• Process rental applications, including credit checks and income verification while maintaining confidentiality.
• Complete leasing paperwork and accurately enter data into company systems.
• Assist with lease execution and collection of initial deposits and rent payments.
• Coordinate and support a smooth move-in experience for new residents.
• Maintain organized and accurate resident files.
• Respond to resident inquiries and service requests, creating work orders as needed.
• Answer incoming calls, greet visitors, and provide exceptional customer service.
• Support collections activities, administrative projects, and other office duties as assigned.
• Assist the Property Manager and leasing team with day-to-day operations.

Qualifications

• Minimum of 2 years of administrative experience in a busy office environment.
• Strong customer service and communication skills, both written and verbal.
• Previous leasing, property management, or apartment industry experience is a plus.
• Proficiency with Microsoft Word and Excel; ability to learn new software systems quickly.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with professionalism and discretion.
• Dependable with a strong commitment to attendance and punctuality.

Pay Details: $19.00 per hour

Search managed by: Victoria Daggett

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.