Sales and Service Technician

Gills Point S Tire; Albuquerque, Northern (NM, KY); Hybrid; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

Performance-Based Incentives

Paid Time Off

Stable Full-Time Schedule

Paid Training & Career Development

Medical, Dental & Vision Insurance

401(k) with Company Match

Family-Oriented Culture

Opportunities for Advancement

Job summary

Gills Point S Tire in Albuquerque, NM is hiring a Sales & Service Technician who combines customer service with hands-on automotive work. You will inspect vehicles, perform tire and preventive maintenance services, and educate customers to select the right solutions for safety and performance.

You’ll help customers with tire options, maintenance recommendations, and service estimates while supporting store sales goals and delivering an exceptional customer experience.

Qualifications

• Experience in automotive, tire, retail sales, or customer service is preferred.
• Comfortable talking with customers and recommending products and services.
• Experience performing tire services, oil changes, and preventative maintenance.
• Strong mechanical aptitude and desire to learn.
• Excellent communication and relationship-building skills.
• Valid driver's license with an acceptable driving record.
• Positive attitude, strong work ethic, and a team-first mentality.

Responsibilities

• Welcome customers and build lasting relationships through outstanding service.
• Listen to customer concerns and recommend tires, maintenance, and repair services.
• Educate customers on tire options, preventative maintenance, and manufacturer recommendations.
• Prepare estimates and present service recommendations confidently.
• Help customers make informed purchasing decisions while delivering an exceptional experience.
• Support store sales goals by identifying opportunities for value through honest, solution-based recommendations.
• Mount, balance, rotate, repair, and replace tires.
• Perform oil changes, fluid exchanges, and preventative maintenance services.
• Conduct vehicle inspections and identify maintenance concerns.
• Replace filters, wiper blades, bulbs, batteries, and other routine service items.
• Maintain a clean, organized, and safe shop environment.
• Work closely with technicians to ensure efficient workflow.
• Help maintain inventory and merchandise displays.
• Complete repair orders and document services performed.

Skills

Customer service

Sales

Automotive service

Communication

Teamwork

Job description

Description

Join a Team That Rewards Hard Work, Great Service, and Strong Sales Skills

At Gills Point S, we believe great customer service starts with knowledgeable team members who can build trust, solve problems, and recommend the right solutions. We're looking for a Sales & Service Technician who enjoys working directly with customers while also getting hands-on in the shop.

This is a unique role that combines customer service, sales, and automotive service. You'll inspect vehicles, perform tire and preventative maintenance services, educate customers on their vehicle's needs, and recommend products and services that improve safety and performance. If you enjoy helping customers, working with your hands, and being rewarded for delivering exceptional service, this could be the perfect opportunity for you.

What You'll Do

Sales & Customer Service

• Welcome customers and build lasting relationships through outstanding service.
• Listen to customer concerns and recommend tires, maintenance, and repair services based on their vehicle's needs.
• Educate customers on tire options, preventative maintenance, and manufacturer recommendations.
• Prepare estimates and confidently present service recommendations.
• Help customers make informed purchasing decisions while delivering an exceptional experience.
• Support store sales goals by identifying opportunities to add value through honest, solution-based recommendations.

Hands-On Automotive Service

• Mount, balance, rotate, repair, and replace passenger and light truck tires.
• Perform oil changes, fluid exchanges, and preventative maintenance services.
• Conduct vehicle inspections and identify tire, brake, suspension, steering, and other maintenance concerns.
• Replace filters, wiper blades, bulbs, batteries, and other routine service items.
• Assist with maintaining a clean, organized, and safe shop environment.

Teamwork & Operations

• Work closely with fellow technicians to ensure efficient workflow.
• Help maintain inventory and merchandise displays.
• Complete repair orders and accurately document services performed.
• Deliver the high-quality workmanship and customer service that Gills Point S is known for.

Requirements

What We're Looking For

• Automotive, tire, retail sales, or customer service experience preferred.
• Comfortable talking with customers and recommending products and services.
• Experience performing tire services, oil changes, and preventative maintenance.
• Strong mechanical aptitude and willingness to continue learning.
• Excellent communication and relationship-building skills.
• Valid driver's license with an acceptable driving record.
• Positive attitude, strong work ethic, and a team-first mentality.

Why Join Gills Point S?

• Competitive Pay
• Performance-Based Incentives
• Paid Time Off
• Stable Full-Time Schedule
• Paid Training & Career Development
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Family-Oriented Culture
• Opportunities for Advancement

If you're someone who enjoys helping customers, working with your hands, and contributing to the success of your team, we'd love to meet you.