Sales and Production Associate

The Salvation Army; Summit Township (PA); On-site; USD 27,000 - 34,000; Full time

Job summary

A community rehabilitation organization is seeking a Sales and Production Associate to enhance store operations. The role involves maintaining customer relationships, ensuring a welcoming environment, and assisting with various store duties. Ideal candidates will possess strong customer service skills and the ability to follow directions. Join a team dedicated to making a positive impact on lives through rehabilitation.

Qualifications

• Ability to speak and understand English for effective communication.
• Good customer service skills.
• Ability to understand and follow directions.

Responsibilities

• Create a pleasant work environment and maintain customer relationships.
• Assist with store operations as required.
• Serve all customers courteously and efficiently.
• Handle donations with respect and care.
• Maintain stock levels according to store policies.
• Ensure store is adequately stocked and organized according to ARC Rag Out Calendar.
• Assist in cleaning and general maintenance of store property.
• Report theft, customer complaints, injuries, or unsafe conditions to management immediately.
• Maintain a clean and clutter-free work area.
• Comply with store policies and procedures.
• Support work therapy program by modeling professional conduct and work habits.
• Other duties as assigned by supervisor, Store Supervisor, or Administrator.

Skills

Customer service skills

Effective communication in English

Ability to follow directions

Job description

Overview:

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships.

Duties:

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Assist, as required, with store operations.
• Serve all customers in a courteous and efficient manner.
• Handle all donations with care and donors with respect and courtesy.
• Handle merchandise as directed, always maintaining proper categories and colorization.
• Ensure that store is sufficiently stocked and "ragged out" in accordance with the "ARC COMMAND RAG OUT CALENDAR."
• Assist in cleaning and general maintenance of store property.
• Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
• Maintain a clean and clutter-free work area.
• Be well-versed in and comply with store policies as communicated.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as may be assigned by immediate supervisor, Store Supervisor, and/or Administrator.

Qualifications:

• Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
• Good customer service skills.
• Ability to understand and follow directions.