Sales and Customer Service Associate

Chalo; Bellevue (WA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Employee discounts

Job summary

Chalo LLC in Bellevue, WA is seeking a Sales and Customer Service Associate to represent the company, build relationships, and drive sales. You’ll engage with customers across in-person, phone, and digital channels to deliver exceptional experiences daily.

You will meet or exceed sales targets while maintaining a high level of service, collaborating with teammates, and staying informed about products, promotions, and processes.

Qualifications

• Clear communication and strong customer focus are essential.
• Ability to manage multiple tasks and meet sales goals.
• Comfort using CRM tools and POS systems in a fast-paced setting.

Responsibilities

• Engage with customers in-person, by phone, or digitally to understand needs and recommend solutions
• Drive sales by identifying opportunities, following up on leads, and converting prospects into loyal customers
• Deliver outstanding customer service by resolving inquiries, concerns, and complaints promptly
• Maintain accurate records of customer interactions, transactions, and follow-ups
• Meet and exceed individual and team sales targets and performance metrics
• Collaborate with team members to ensure a seamless and positive customer journey
• Stay up to date on products, services, and promotions to effectively communicate value to customers

Skills

Communication skills

Interpersonal skills

Goal-oriented

Multitasking

Team player

Customer-focused

Education

High school diploma or equivalent

Tools

CRM tools

POS software

Basic computer systems

Job description

About the Role

Chalo LLC is looking for an energetic and motivated Sales and Customer Service Associate to join our growing team in Bellevue, WA! In this role, you'll be the face of our company — building relationships, driving sales, and delivering exceptional customer experiences every day. If you're a people-person with a passion for helping others and closing deals, we want to hear from you!

Benefits

• Health insurance
• Paid time off
• 401(k)
• Employee discounts

About the Role

Chalo LLC is looking for an energetic and motivated Sales and Customer Service Associate to join our growing team in Bellevue, WA! In this role, you'll be the face of our company — building relationships, driving sales, and delivering exceptional customer experiences every day. If you're a people-person with a passion for helping others and closing deals, we want to hear from you!

Responsibilities

• Engage with customers in-person, by phone, or digitally to understand their needs and recommend solutions
• Drive sales by identifying opportunities, following up on leads, and converting prospects into loyal customers
• Deliver outstanding customer service by resolving inquiries, concerns, and complaints in a timely manner
• Maintain accurate records of customer interactions, transactions, and follow-ups
• Meet and exceed individual and team sales targets and performance metrics
• Collaborate with team members to ensure a seamless and positive customer journey
• Stay up to date on products, services, and promotions to effectively communicate value to customers

Requirements

• Prior experience in sales, customer service, or a related customer-facing role preferred
• Strong communication and interpersonal skills with a friendly, professional demeanor
• Goal-oriented mindset with a proven ability to meet or exceed sales targets
• Ability to multitask, prioritize, and thrive in a fast-paced environment
• Proficiency with basic computer systems, CRM tools, or point-of-sale software is a plus
• High school diploma or equivalent required; additional education or training is a bonus
• Reliable, punctual, and a true team player with a positive attitude

About Us

Chalo LLC is a dynamic and customer-focused company based in Bellevue, WA, committed to delivering quality products and services that make a real difference in people's lives. Our customers keep coming back because of the personalized attention and care they receive from our dedicated team. At Chalo LLC, we foster a supportive and inclusive work environment where employees are empowered to grow, succeed, and make an impact.