Sales Advocate (64899)

Mobilelink USA; Springfield (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink USA is seeking a Sales Advocate in Springfield, IL to deliver exceptional customer service and tailor solutions for customers in a busy retail setting.

You will support store operations, work toward sales KPIs, and represent the Cricket brand with professionalism. This role offers training and a clear path to leadership within a dynamic team.

Qualifications

• Clear communication skills, attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• Retail sales experience is helpful but not required.
• Must be 18+ and legally able to work in the United States.
• Ability to work at least 32 hours per week including evenings, weekends, and holidays.
• Strong social media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Responsibilities

• Provide extraordinary customer service by understanding customer needs.
• Build value by offering tailored solutions for each person, family, or business.
• Represent Mobilelink and the Cricket brand with professionalism and courtesy.
• Assist store leadership with store operations and duties.
• Achieve sales goals and KPIs, with potential for bonuses.

Skills

Customer service

Communication skills

Retail sales

Evenings/weekends availability

Reliable transportation

Social media presence

Computer literacy

Professional appearance

Multi-location work

Job description

Job Details: Job Location: Springfield, IL 62704, Position Type: Full-Time/Part-Time, Salary Range: $30,000.00 - $50,000.00 Base+Commission/year, Job Category: Store Sales, Mobilelink - Sales Advocate

With over 500 Cricket stores, Mobilelink is Cricket’s largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.

Our Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today!

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).

As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.

Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

Qualifications:

• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions:

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Requirement to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.