Sales Advocate (64707)

Mobilelink USA; Traverse City (MI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

PTO after 90 days

Dental Insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink USA in Traverse City, MI is seeking a Sales Advocate to deliver exceptional customer service and drive wireless solutions. You will engage customers, present tailored Cricket Wireless plans, and help meet store sales goals in a fast-paced retail environment.

The role offers base pay plus commission with opportunities for growth, PTO after 90 days, and health/dental/vision insurance options. Some evenings, weekends, and holidays required.

Qualifications

• Must be 18+ and legally able to work in the United States.
• Excellent communication and customer service mindset.
• Retail sales experience preferred but not required.

Responsibilities

• Provide extraordinary customer service by understanding customers' needs.
• Build value by offering tailored solutions to fit each person, family, or business.
• Represent Cricket Wireless with professionalism and courtesy.
• Assist store leaders with operations and duties.
• Achieve sales goals and KPIs with potential bonus payments.
• Occasionally participate in outside sales events or promotional activities for Cricket Wireless.
• Duties at events include engaging with customers and distributing materials.

Skills

Clear communication

Customer service

Retail sales

Eligibility to work

Full-time hours

Social media

Reliable transportation

Location flexibility

PC skills

Appearance policy

Job description

Job Details

• Job Location: TraverseCity, MI 49684
• Position Type: Full-Time/Part-Time
• Salary Range: $30,000.00 - $50,000.00 Base+Commission/year
• Job Category: Store Sales
• Mobilelink - Sales Advocate

With over 500 Cricket stores, Mobilelink is Cricket’s largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.

Our Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today!

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

Qualifications

• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Requirement to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.