Sales Advocate

Mobilelink USA LLC; Charleston (WV); On-site; USD 13,000 - 19,000; Part time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental Insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink is seeking a part-time Sales Advocate at our South Charleston, WV location. As Cricket’s largest authorized wireless retailer in the United States, Mobilelink invites you to join our team to help customers select wireless solutions and services.

You will provide exceptional customer service, support store operations, and strive to meet sales goals. Availability includes evenings, weekends, and holidays with opportunities for bonuses based on performance.

Qualifications

• Clear communication, attitude and technical aptitude.
• Exemplary customer service, honesty and integrity.
• Retail sales experience is helpful but not required.
• Must be 18 years or older and able to work in the United States.
• Able to work at least 32 hours per week including evenings, weekends and holidays.
• Social media presence is preferred.
• Reliable transportation to the location.
• Live within 30 minutes of the home store and may work at multiple locations.
• Able to operate a personal computer.
• Adhere to the Team Color policy and maintain a neat appearance.

Responsibilities

• Provide extraordinary customer service by understanding customer needs.
• Offer tailored solutions to fit individuals, families, or businesses.
• Represent Mobilelink and Cricket brand professionally and courteously.
• Assist store leaders with operations and duties.
• Aim to achieve sales goals and KPIs; bonus potential may apply.

Skills

Clear communication

Customer service

Retail experience

Age 18+

Part-time availability

Social media

Transportation

Location proximity

Computers

Appearance policy

Job description

Job DetailsJob Location: SouthCharleston, WV 25303Position Type: Part TimeSalary Range: $11.44 HourlyJob Category: Store SalesMobilelink - Sales Advocate

With over 500 Cricket stores, Mobilelink is Cricket’s largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).

As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.

Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

QualificationsJob Qualifications:

• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions:

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Requirement to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.