Sales Advocate

Mobilelink USA LLC; Austin (TX); On-site; USD 25,000 - 50,000; Full time

Benefits offered by this job

PTO after 90 days

Dental Insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Unlimited earning potential

Unlimited growth potential

Job summary

Mobilelink USA LLC in Austin, TX is seeking a Sales Advocate to deliver outstanding customer service and drive Cricket Wireless sales. You will engage customers, tailor solutions, and represent our company with professionalism across interactions.

The role offers base pay plus commissions, flexible full/part-time hours, and benefits including health, dental, vision, and company-paid life insurance. Weekend/evening shifts are required and transportation to the store is expected.

Qualifications

• Clear communication skills, attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• A retail sales background is helpful but not required.
• At least 18 years old and authorized to work in the United States.
• Able to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Reliable transportation to the location.
• Live within 30 minutes of the home store and may work at multiple locations.
• Basic computer skills and a neat, professional appearance.

Responsibilities

• Provide extraordinary customer service by understanding customer needs.
• Build value by offering tailored solutions to fit individuals, families, or businesses.
• Represent Cricket Wireless with professionalism and courtesy.
• Assist store leadership with daily operations and duties.
• Achieve sales goals and KPIs; bonuses may apply for performance.
• Participate in outside events or promotions to support customer acquisition and brand growth.
• Attend scheduled events with notice; participation is a condition of employment.

Skills

Customer service

Retail sales

Communication skills

18+ years old

Evenings/weekends/holidays

Reliable transportation

Social media presence

Operates computer

Job description

Job DetailsJob Location: Austin, TX 78753Position Type: Full-Time/Part-TimeSalary Range: $25,000.00 - $50,000.00 Base+Commission/yearJob Category: Store SalesMobilelink - Sales Advocate

With over 500 Cricket stores, Mobilelink is Cricket’s largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

QualificationsJob Qualifications:

• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions:

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Requirement to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.