Sales Advisor - Volvo Norwood

Asbury; Norwood (MA); On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid training

Stock awards

Job summary

Asbury is seeking an Automotive Sales Advisor to respond to online inquiries by phone and email and guide customers through the buying process to the final sale. You will build rapport to create a stable referral base and manage appointments, test drives, and pricing information.

The role emphasizes strong customer service, high energy, and team collaboration, with opportunities in a fast-paced automotive retail environment and weekly pay.

Qualifications

• Experience in automotive sales or retail is a plus.
• Must be at least 18 years old and have a valid Driver's License.
• Must be able to pass pre-employment screenings (background & drug test).

Responsibilities

• Respond to online vehicle inquiries by phone and email.
• Take customers through initial buying process to final sale.
• Build rapport and establish customer network for referrals.
• Answer internet leads in-store with pricing information.
• Schedule and confirm appointments; conduct test drives and vehicle walkthroughs.
• Maintain professional appearance and strong customer service.

Skills

Customer communication

CRM experience

Phone skills

Relationship building

Bi-lingual

Team player

Tools

CRM software

Job description

ompensation: $65,000-$120,000

Final pay can vary by candidate depending on a variety of factors including experience, etc.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-lineutilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initialbuying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibitgreat customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• TechnicianStudent loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• INDSALESPAT