Sales Advisor: Ring Concierge (Century City)

Leap Inc; Los Angeles (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

A luxury retail brand in Los Angeles is looking for dynamic Part-Time Sales Advisors to deliver outstanding customer experiences and drive sales initiatives. Ideal candidates have luxury retail experience and are passionate about fostering brand loyalty in a fast-paced environment. Offering an hourly pay of $19 to $25 plus commission, this role includes various responsibilities such as maintaining operational standards and supporting team engagement. Benefits include medical and dental options, 401K, and an employee discount.

Benefits

Bonus Eligible

Medical, Dental & Vision benefits

401K

Employee discount

Accrued PTO

Qualifications

• Experience in luxury retail with knowledge of premium accessories.
• Must be at least 18 years old.
• Flexible availability including nights and weekends.

Responsibilities

• Support sales initiatives and enhance customer engagement.
• Maintain visual and operational standards.
• Contribute to the store’s overall success.

Skills

Client-Centric & Hospitality-Driven

Adaptable

Strong Communicator

Detail-Oriented

Professional & Reliable

Tools

Shopify

Endear

Slack

Google Workspace

Job description

About the Brand

Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has scaled its growth year-over-year by utilizing social media to blur the lines between retailer and influencer. The brand has built its bespoke bridal business along with its accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton.

About the Role

We are committed to finding exceptional talent to represent our boutique in Century City. We are seeking dynamic Part-Time Sales Advisors who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty in a fast-paced, evolving environment. Responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the store’s overall success. This role may include opening and closing responsibilities and the potential for key-holder duties.

As part of the Leap platform, this individual will have the opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Position Qualifications

• Minimum Age: Must be at least 18 years old to align with company standards.
• Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele.
• Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, demonstrating a commitment to operational excellence.
• Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.

Hourly Pay Range: $19 to $25. Compensation for this position follows an hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills

• Client-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
• Brand Champion: demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Adaptable: thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player: actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Strong Communicator: effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.
• Professional & Reliable: consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Detail-Oriented: consistently produces high-quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPIs)

• Sales Performance: Drive results by focusing on conversion rates, units per transaction (UPT), average order value (AOV), and return clients.
• Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.
• Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.

About Leap

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country, proudly partnering with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and others. To hear more, visit the Leap platform website.

Leap Perks

• Bonus Eligible
• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO: Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we strive to create a diverse community of Leapers. Our differences are valued and contribute to our culture. Ages, skin color, beliefs, sexual orientation, nationality, disability, parental status, veteran status, gender identity, and other characteristics are welcomed.