Sales Advisor - NYC Market

Warby Parker; New York (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a customer-focused team member to thrive on a fast-paced, high-growth sales floor. You will communicate our brand philosophy, delight customers with exceptional service, and share expert knowledge about glasses and fashion.

Your flair for proactive problem solving and collaborative spirit will help us continually reinvent the retail experience. In this role, you will engage customers, contribute to a welcoming store culture, and help maintain a smooth, high-energy

Qualifications

• Customer-facing experience in a service-minded environment.
• Able to communicate effectively with a variety of people.
• Organized, attentive, and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent the retail and glasses-shopping experience.
• Anticipate needs of team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Sales knowledge

Product knowledge

Team player

Attention to detail

Job description

What you'll do:

• Communicate Warby Parker's values and brand philosophy on the sales floor


• Delight customers through nothing-but-wonderful service


• Demonstrate unparalleled product knowledge and offer exceptional style advice


• Dream up ways to reinvent retail and the glasses-shopping experience


• Anticipate the needs of your team and customers alike, and be at the ready to lend hand


• Help foster an inclusive culture by treating customers and colleagues with respect

Who you are:

• Excited to work and learn at a fast-paced, high-growth company


• Backed by customer-facing experience in a service-minded environment


• A proactive, adaptable problem-solver who reacts quickly in unexpected situations


• A positive team player who leads by example


• Able to effectively communicate with a variety of people


• Organized, attentive, and detail-oriented


• An energetic self-starter with an entrepreneurial spirit


• Interested in fashion and technology


• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance


• Life and AD&D Insurance


• Paid sick leave 1


• Paid Holidays 1


• Vacation days per year 1


• Retirement savings plan (401(k))


• Parental leave (non-birthing parents included)


• Short-term disability


• Employee Stock Purchase Plan


• Employee Assistance Program (EAP)


• Bereavement Support


• Optical Education Reimbursement


• Free eyewear


• And more (just ask!)

Some benefits of working at Warby Parker for part-time employees:

• Employee Assistance Program (EAP)


• Employee Stock Purchase Plan


• Free eyewear


• Paid sick leave 2


• And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).

About Us

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.