Sales Advisor - IWC, Hublot & Breitling

The-1916-Company; Scottsdale (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

The 1916 Company in Scottsdale, AZ is seeking a Sales Advisor to provide an exceptional client experience, build relationships, process transactions, merchandise products, and maintain a pristine store environment.

You will develop product knowledge through trainings, support sales events, and collaborate with the team to drive results—weekends required—under hourly + commission terms.

Qualifications

• 1–3 years of luxury sales experience preferred.
• Must demonstrate passion for luxury jewelry and watches.
• Strong written, verbal, and quantitative/analytical skills.
• Entrepreneurial self-starter with proactive attitude.

Responsibilities

• Deliver exceptional client experience by building relationships and understanding client needs.
• Develop product knowledge through trainings and education.
• Engage daily with clientele to maintain ongoing communication and rapport.
• Contribute to a positive team mentality and meet sales targets.
• Handle cash and credit transactions accurately and honestly.

Skills

Luxury sales

Customer service

Communication

Self-starter

Tools

POS system

Job description

Job Title: Sales Advisor

Reports to: Store Manager

Location: Scottsdale
FLSA Status: Hourly + Commission

Work Type: On-Site

About The 1916 Company:

The 1916 Company is a premier luxury watch and fine jewelry retailer with showrooms and boutiques across the US, Collector's Lounges in major domestic and international markets, and four international offices - with 25 locations in total. We are committed to delivering exceptional client experiences and building teams of extraordinary individuals who share our passion for excellence and the world's finest timepieces and jewelry.

Overview:

As a Sales Representative, you play a critical role in ensuring every client receives exceptional experience. You will develop relationships with clients, process transactions, answer questions, merchandise products, keep the store neat and tidy, and ensure every client leaves feeling positive about their visit.

Key Responsibilities:

• Deliver exceptional client experience by establishing a relationship with clients, finding out why they are in the store and meeting their wants and needs through the showing and sale of our products and services.

• Personally develop product knowledge base by attending company-held trainings and education.

• Clientele daily to develop continuous communication and rapport within client relationship.

• Contribute to a positive team mentality through personal and professional mindset and performance.

• Accurately and honestly handle cash and credit card transactions.

• Effectively utilize proprietary point-of-sale system without oversight.

• Ensure store’s safety by following proper security standards.

• Clean workspace daily; ensure that all locations in the store are neat and tidy.

• Assist in the facilitation of outside events by inviting and communicating with personal client base.

• Arrive at the store within scheduled timeframe; stay to completion of scheduled workday.

• Assist with other duties as assigned and delegated.

Qualifications:

• 1-3 years of luxury sales, Jewelry and watches preferred. Must demonstrate a passion for luxury goods.

• Entrepreneurial self-starter.

• Strong written, verbal, and quantitative/analytical skills.

• Proactive, energetic attitude and desire to work in a results-oriented and deadline-driven environment. Desire and ability to manage multiple relationships at a time. Team player.

• Motivated, tenacious, and resourceful: work independently, don’t take "no" for an answer.

• Excellent interpersonal and communication skills.

• Strong organizational skills—You can juggle multiple tasks within the constraints of tight timelines. You have strong time management skills and know how to prioritize.

• You’re flexible in adapting to evolving priorities and projects.

• Accountable: You take ownership and personal responsibility for results and how they’re achieved.

• Must be able to work weekends.

Compensation:

• $22/Hour + Commission

EEO statement

The 1916 Companyprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.