Sales Advisor

LONGCHAMP USA, INC.; California; On-site; USD 29,000 - 34,000; Full time

Job summary

Longchamp USA, INC. is seeking a free-spirited, customer-focused team member to deliver a personalized and memorable shopping experience at our California store.

You will apply the house sale ceremony, help drive turnover, and contribute to customer loyalty through proactive engagement. You will manage stock, receipts, and POS maintenance with rigor and autonomy, and participate in CRM actions to grow the customer portfolio.

Qualifications

• Customer service skills and a proactive sales mindset.

Responsibilities

• Deliver a personalized and memorable customer experience by masterfully applying the house sale ceremony.
• Achieve individual sales objectives (turnover, average basket, conversion rate) by adopting a proactive and committed posture.
• Manage current CRM actions (loyalty, customer follow-up, contact) by contributing to the development of the customer portfolio.
• Ensure store operations (stock management, receipt of deliveries, maintenance of the point of sale) with rigor and autonomy.

Skills

Customer service

Sales targets

Job description

Longchamp is a family-owned, independent company driven by optimism and creativity, with a strong international presence. Operating in more than 25 countries and supported by a global network of over 4,000 employees, the Maison continues to grow in France and abroad. To support this development, we are looking for free-spirited, creative, and committed talents who wish to evolve in a demanding yet caring environment. Joining Longchamp means becoming part of a world-renowned family business with more than 70 years of heritage, defined by excellence, innovation, and craftsmanship. By joining our teams, you will help perpetuate Longchamp's legacy of exceptional craftsmanship while shaping its future.

Main activities:

• Deliver a personalized and memorable customer experience by masterfully applying the house sale ceremony.
• Achieve individual sales objectives (turnover, average basket, conversion rate) by adopting a proactive and committed posture.
• Manage current CRM actions (loyalty, customer follow-up, contact) by contributing to the development of the customer portfolio.
• Ensure store operations (stock management, receipt of deliveries, maintenance of the point of sale) with rigor and autonomy.

Salary Range: $21.00-$25.00/Hourly Joining Longchamp means becoming part of an international, family-owned Maison where creativity, high standards, and a strong sense of teamwork shape everyday life. As a human-sized company driven by an entrepreneurial culture, it encourages everyone to fully engage in their role, take initiative, and develop their talents in a dynamic and stimulating environment. Inspired by the energy of Paris and its spirit of freedom, Longchamp brings together curious, committed, and passionate individuals, united by the desire to create refined and meaningful objects, designed to accompany life with elegance. Founded in Paris in 1948 by Jean Cassegrain, Longchamp is a French family-owned Maison renowned for its leather craftsmanship and free-spirited outlook. Since its beginnings, it has created refined and meaningful objects designed to last and to accompany life with elegance. Still independent and now led by the third and fourth generations of the founding family, Longchamp nurtures an entrepreneurial culture where creativity, high standards, and curiosity shape every project. From the manufacturing workshops to the creative, retail, and support teams, passionate men and women contribute every day to evolving this heritage. Present around the world, the Maison continues to grow with a constant ambition: to design sustainable collections and to share the energy of a Parisian brand that is open to the world.