Sales Administrator
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Benefits offered by this job
Job summary
Audi Fairfield, part of Penske Automotive Group, is seeking a Sales Assistant to join our team and deliver extraordinary customer experiences. You will support the dealership's Sales team in locating vehicles, responding to customers, and guiding the sales process.
The role requires excellent communication, a friendly, team-oriented attitude, and the ability to work in a fast-paced environment. A high school diploma is required, and comprehensive training is provided.
Qualifications
- Genuine interest in providing an exceptional customer experience.
- Friendly, enthusiastic, reliable, with a positive "team-player" attitude.
- Excellent communication, interpersonal and organizational skills.
- Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
Responsibilities
- Assist the sales team in locating specific vehicles and responding to customers.
- Support the sales process and follow up with customers after vehicle purchase.
- Demonstrate knowledge of latest industry trends, features and benefits.
- Maintain strong customer service, communication, and problem-solving throughout the sales cycle.
Skills
Education
Job description
Audi Fairfield, a Penske Automotive Group dealership, is looking for a Sales Assistant to join our team and deliver extraordinary customer experiences.
At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Sales Assistant assists the dealership Sales team in finding specific vehicles, responding to customers, supporting the sales process, and following-up with customers after vehicle purchase. The Sales Assistant is required to demonstrate a sound understanding of the latest industry trends, features and benefits of each vehicle. To be a successful Sales Assistant, you should have strong customer service, communication, and problem solving skills.
- Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Proudly named to Glassdoor's Best Places to Work
- Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income.
- Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
- Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
- Values-driven culture built on integrity, professionalism, excellence and teamwork.
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Excellent communication, interpersonal and organizational skills.
- Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
- Ability to organize, prioritize, multitask, be flexible and meet deadlines
- Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.
- Excellence: Provide an unparalleled level of knowledge, expertise, and authenticity to help customers find the vehicle they're looking for.
- Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
- Initiative: Bring new business to the dealership through referrals, networking and repeat business.
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
- Able to establish personal sales goals and implement a plan of action to achieve goals
- Ability to understand, keep abreast of, and comply with federal, state, and local regulations that impact retail automotive sales
- Computer proficiency
- Good communication skills both oral and written with the ability to effectively communicate via face-to-face, phone, or by other means of communication
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to process data and organize it for management analysis
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to understand and follow work rules and procedures
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Ability to interact well with others and be a positive influence on morale of department, dealership and organization
None
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- This position requires a good deal of walking or standing, 50 percent of the time or greater will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift
- This position may include prolonged periods of sitting with some pushing and pulling of arm or leg controls
- This position requires climb, stoop, and kneel
- This position requires the ability to hear and talk
- This position requires the ability to have sufficient foot/hand/eye coordination to safely drive a vehicle
- Will spend time out-doors, under varying climate conditions, subject to the elements, and may experience extreme heat and extreme cold and will also spend time indoors in air-conditioned areas
- During winter months, will assist in cleaning vehicles from snow, if applicable to the local climate
Schedule may vary from week to week depending on operational needs. Works evenings, weekends and holidays as required.
No prior experience or training is required
High school diploma or general education degree (GED) or equivalent combination of education and experience
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Bachelor's degree (B.A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Two to four years related experience and/or training; or equivalent combination of education and experience
Please choose the appropriate preferred education and experience requirement
- * Valid Driver's License
- * Driving Record the meets insurance requirements and company policy
- * Current and active Sales License, in states where applicable
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