Sales & Account Manager

guardianpharmacy; Gainesville (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

Southern Pharmacy Services, a member of the Guardian family, is seeking a driven Sales/Account Manager in Gainesville, Virginia to grow our long-term care footprint.

You will nurture relationships with nursing homes, assisted living facilities, and other LTC providers, while driving revenue growth through new opportunities and renewals. This role requires strategic thinking, regional travel, and strong collaboration with operations and finance teams.

Qualifications

• 2+ years' new sales or account management experience in Long Term Care (LTC), Assisted Living, Skilled Nursing, or Geriatric Facility.
• Advanced computer skills; pharmacy operations system experience preferred/required.
• Proven track record of sales success.
• Excellent verbal and written communication skills; ability to build strategic customer relationships.
• Must have ability to differentiate yourself in the marketplace.

Responsibilities

• Drive growth and expand our footprint in the long-term care market.
• Proactively identify and close new business opportunities within assigned territories.
• Nurture and develop existing relationships and new business as the preferred provider of pharmacy services to nursing home communities.
• Market local business as a preferred provider to facility residents and families at monthly family nights.
• Ensure sales agreements with new clients meet profitability targets for the business unit.
• Maintain client contracts and relationships through expert advisor status, problem-solving.
• Act as liaison with operations to maintain high service level to the client, following all service-related issues through to resolution.
• Provide consulting services to client facilities to assist in compliance.

Skills

Sales experience LTC

Communication skills

Relationship building

Self-starter

Team coordination

Education

Bachelor's degree preferred

Valid driver's license

Tools

Salesforce

MS Office (Word, Excel, PowerPoint)

Job description

Gainesville, Virginia, United States of America Extraordinary Care. Extraordinary Careers.

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Southern Pharmacy Services, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Gainesville, Virginia.

Why Southern Pharmacy Services?

We're reimagining medication management and transforming care.

Who We Are and What We're About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

As a key member of the local management team, assist in the achievement of the budget through sales to new clients, increasing sales to existing clients. Participate in development of marketing materials (collateral and electronic) in support of sales projects. Present the \"Guardian Pharmacy\" identity at targeted local and national trade/industry events while being sensitive to value of local brand identity. Working with Director, Pharmacy Operations and Director, Finance & Administration, evaluate potential profitability of any new business prior to proposal. Responsible for building a positive working relationship with all clients by resolving issues/problems, advising clients on regulatory issues, and training client staff as needed.

Attributes required:

• Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy


• Leadership - ability to lead project teams to deadlines, while maintaining strong team orientation


• Relational - ability to build relationships with business unit management and become \"trusted advisor\"


• Strategy and Planning - ability to think ahead, plan and manage time efficiently


• Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level


• Team Oriented - ability to work effectively and collaboratively with all team members

Essential Job Functions (include the following):

• Drive growth and expand our footprint in the long-term care market.


• Proactively identify and close new business opportunities within assigned territories.


• Nurture and develop existing relationships and new business as the preferred provider of pharmacy services to nursing home communities assisted living facilities and other long-term care facilities.


• Market local business as a preferred provider to facility residents and families at monthly family nights


• Ensure sales agreements with new clients meet profitability targets for the business unit


• Maintain client contracts and relationships through \"expert\" advisor status, problem-solving


• Act as liaison with operations to maintain high service level to the client, following all service-related issues through to resolution


• Provide consulting services to client facilities to assist in compliance


• Provide in-service training to client staff as needed by client group


• Actively participate in local association meetings related to assisted living/long-term care facilities


• Participate in designing collateral for targeting client group (with goal of designing independently)


• Membership and participation visibility with national level industry associations


• Participate in managing contracts and ensuring that pharmacy solutions are effectively positioned to result in increased revenue (with goal of maligning independently).


• Other essential functions and duties may be assigned as needed

Education and/or Certifications:

• Bachelor's degree preferred


• Valid driver's license and clean driving record

Skills and Qualifications:

• 2+ years' new sales or account management experience in Long Term Care (LTC), Assisted Living, Skilled Nursing, or Geriatric Facility, Pharmaceutical/Pharmacy preferred but not required. (advanced degree may substitute for experience)


• Advanced computer skills; pharmacy operations system experience preferred/required


• Proven track record of sales success.


• Positive existing relations with LTC DON's or LTC Administrators a plus


• Excellent verbal and written communication skills; ability to build strategic customer relationships


• Must have the ability to differentiate yourself in the marketplace.


• Excellent organizational/communication skills, self-starter, and ambition to succeed essentially.


• Proficiency in Microsoft Word, Excel and PowerPoint


• Update Salesforce.com on a daily basis.


• Ensure accuracy of weekly activity reports


• Ability to work in a team envir