Salary General Manager

Workstream; Traceland North (MS); On-site; USD 52,000 - 77,000; Full time

Job summary

Papa John's is seeking a General Manager to oversee all restaurant functions, ensuring high-quality products and services while driving profitability.

You will lead operations, enforce company policies, recruit and train team members, respond to customer concerns, and build a culture of teamwork, energy, and fun.

This role offers growth through internal promotions and the chance to develop your leadership skills in a fast-paced, guest-focused environment.

Qualifications

• Proven leadership and decision-making abilities.
• Ability to motivate and develop team members.
• Strong customer service and operations mindset.

Responsibilities

• Oversee all restaurant operations and ensure quality products and service.
• Enforce company policies, procedures, programs and systems.
• Hire, train, and develop staff; maintain appropriate staffing levels.
• Respond to customer concerns and feedback to improve experiences.
• Manage profitability, costs (food, labor, controllables) and budgets.
• Build a positive team environment with energy and accountability.
• Maintain clean, safe, and compliant restaurant conditions.
• Promote brand standards and customer loyalty.

Skills

Self-sufficient leader

Great decision-making

Team accountability

Job description

Papa John's - General Manager

This is a Franchise Position

At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They're all different but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? Exciting things are happening at Papa John's and our career experience keeps getting "better"!

General Managers are responsible for all functions of a Papa John's restaurant. That means delivering high-quality products and services while increasing profitability.

Qualities

• Self-sufficient leader
• Great decision-making skills
• Instill pride and accountability in team members

Responsibilities

• Manage operations.
• Perform all Company policies, procedures, programs, and systems.
• Follow all federal, state, and local laws.
• Use ethical business practices.
• Build a system of quality with team members,
• Respond to all customer concerns and issues
• Request customer and team member feedback
• Improve restaurant operations
• Build brand loyalty
• Recruit customer-focused team members
• Maintain adequate staffing levels according to projected sales
• Train team members to exceed customer expectations
• Build an atmosphere of teamwork, energy, and fun.
• Manage profit goals
• Ensure food, labor and other controllable costs stay within budget
• Correct deviations by using the PROFIT System.
• Manage the company's assets by keeping the restaurant clean
• Equip restaurant and maintain all equipment.

At Papa John's, our team members are more than employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa John's family and join us as General Manager.

Exciting things are happening at Papa John's franchise restaurants. Work where the best ingredient is YOU!

Great things are happening at Papa John's! If you are looking for a fulfilling career with an international company, flavored with challenging work, mixed with professional development opportunities, a competitive salary and a collaborative team environment, then look no further! Papa John's seeks people who share our philosophy for success, are looking for quality business practices and meaningful work. All these combine to produce not only the best pizza, but also the best team members!

Papa John's has over 5,000 locations in 44 countries and territories around the world. We offer a competitive benefits and compensation package. Driven to be the best. Better Ingredients. Better People.

At Papa Johns, we're more than a pizza company-we're a people company. Our success is built on passionate team members who are committed to delivering quality, creating memorable customer experiences, and growing together.
We believe in promoting from within, recognizing hard work, and providing opportunities for career advancement. Whether you're looking for your first job or building a long-term career in restaurant leadership, Papa Johns offers a fast-paced, team-oriented environment where your contributions make a difference every day.
Better Ingredients. Better Pizza. Better People.