SailPoint ISC IAM Engineer - Identity Lifecycle & Automation

Intercontinental Exchange Holdings, Inc.; Jacksonville (FL); On-site; USD 115,000 - 140,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a SailPoint ISC Engineer to administer and optimize the enterprise identity platform. You will design workflows, manage connectors, and drive onboarding of applications while supporting migration from IIQ to ISC.

The role emphasizes automation, audit readiness, and strong collaboration with security and IT teams. High attention to detail, excellent problem-solving skills, and experience with ServiceNow integration are required.

Qualifications

• Hands-on SailPoint ISC experience with platform administration and provisioning rules.
• Strong IAM fundamentals and enterprise access governance in large environments.
• Experience building SailPoint workflows and onboarding lifecycles.
• Scripting and API integration for identity automation (Python, BeanShell, REST, JSON).
• Experience integrating SailPoint with ServiceNow for access requests.

Responsibilities

• Administers SailPoint ISC end-to-end, including provisioning, deprovisioning, and lifecycle event management across the enterprise.
• Designs, builds, and maintains workflows, transforms, rules, and integrations within the ISC platform.
• Owns connector configuration, attribute mapping, and entitlement aggregation for new applications.
• Supports IIQ-to-ISC migration activities, including application re-onboarding and cutover validation.
• Automates identity processes using SailPoint APIs, REST integrations, and scripting; identifies opportunities to reduce manual identity lifecycle activities.
• Diagnoses and resolves provisioning failures, workflow errors, and connector issues from root cause through resolution.
• Manages the ServiceNow integration for access request routing, approvals, and provisioning fulfillment.
• Produces access evidence, generates reports, and supports certification campaigns for internal and external audits.
• Maintains runbooks, technical standards, and platform documentation to support team continuity and audit readiness.
• Performs other related duties as assigned. Requires rotational on-call support.

Skills

SailPoint ISC

IAM fundamentals

Workflow development

Provisioning / deprovisioning

Scripting (Python, BeanShell, REST, JS

ServiceNow integration

Application onboarding lifecycle

RBAC / access governance

Problem solving / communication

Education

Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Information Systems, or a related field

Tools

ServiceNow

SQL / Snowflake

REST APIs

JSON

Job description

Intercontinental Exchange, Inc. is seeking a SailPoint ISC Engineer to administer and optimize the enterprise identity platform. You will design workflows, manage connectors, and drive onboarding of applications while supporting migration from IIQ to ISC.

The role emphasizes automation, audit readiness, and strong collaboration with security and IT teams. High attention to detail, excellent problem-solving skills, and experience with ServiceNow integration are required.