SAFETY SERVICES STAFF (PART-TIME)

Monroe County Community College; Monroe Charter Township (MI); On-site; USD 52,000 - 70,000; Full time

Job summary

Monroe County Community College in Michigan seeks a Safety Services Staff member to help maintain a safe campus for students, staff, faculty and visitors. You will patrol on foot and by vehicle, enforce campus rules, respond to incidents, and assist with access control and security systems.

The role requires strong communication, readiness for emergencies, and the ability to work variable shifts, including evenings and weekends.

Qualifications

• High school diploma or equivalent; police academy training certificate or transcript; or an Associate’s degree.
• Five or more years of experience in law enforcement, criminal justice or security enforcement.
• Concealed Pistol License or certified to carry a firearm (Certified Law Enforcement Officer).
• Michigan Vehicle Operator’s License.
• Occasional weekend and evening work to oversee three shifts.

Responsibilities

• Provides campus security to ensure safety for students, staff, visitors and property; responds to needs and requirements.
• Promotes a positive image by giving directions and information about campus locations, facilities and activities.
• Regularly travels assigned areas, enforces rules, reports violations, checks doors and locks, and secures buildings.
• Assists with key distribution, access control, power panel troubleshooting, surveillance monitoring, and ID card production.
• Enforces campus policies and procedures related to safety and security.
• Maintains logs; conducts area checks; inspects fire extinguishers; corrects issues or reports for correction.
• Enforces campus parking regulations and prepares事故 reports on-campus incidents.
• Responds to incidents of crime; documents incidents; assists with CLERY report input; provides information to victims.
• Escorts staff with cash deposits; directs emergency response to scenes; performs first aid as needed.
• In emergencies, directs fire, medical, or law enforcement to the scene and coordinates with appropriate authorities.
• Responds to weather, hazardous materials, medical and security emergencies, and evacuations to protect lives and property.
• Stores and maintains lost property logs; disposes of abandoned items per procedures.
• Contributes to a culture of respect for diverse backgrounds.
• Maintains competency through training and professional development as required.
• Adheres to Safety Services policies and procedures.

Skills

Record keeping & reports

Leadership under pressure

Security vehicle operation

Office tech & security systems

Diplomacy & emotional intelligence

Public inquiries handling

Process improvement

Education

High school diploma or equivalent

Police academy training certificate

Associate’s degree

Job description

The Safety Services Staff is responsible for providing a safe and secure campus environment for students, staff, faculty and visitors. The Safety Services Staff performs safety, loss prevention, conducts regular vehicular and foot patrols and responds to emergency and non-emergency situations, renders assistance as appropriate, and makes reports. The Safety Services Staff enforces College parking and other College regulations and provides directions and information. The Safety Services Staff is instrumental in campus safety through proactive safety efforts, such as identifying hazards, making building visits, checking safety equipment, and having positive interaction with students, faculty, staff, and guests.

Responsibilities

• Provides campus security to ensure the safety of all students, faculty, staff, visitors, and property of the College and responds to the needs and requirements of students, faculty, staff and visitors. Serves the interests of the College while generating positive security awareness and relationship building.
• Promotes a positive image of the College by providing directions and information to students, faculty, staff, and visitors to campus regarding campus locations, facilities, and activities, and rendering such assistance as requested within capability to provide. Proactively promotes safety and security by demonstrating, communicating and delivering services through daily interactions.
• Maintains a safe and secure campus by regularly traveling through assigned areas on foot or in a vehicle, observing for unauthorized personnel or activities, enforcing College rules, regulations and policies, and reporting violations to the Chief of Safety Services, checking doors and locks for proper operation, and securing and locking buildings and windows in order to minimize and deter the occurrence of crime.
• Supports the Office of Safety Services by assisting with the key distribution and access control process on campus in keeping with the Building Access Control Procedures; troubleshooting power panels to maintain security of the system; monitoring the surveillance camera system including review and cataloging footage as may be necessary; and assisting with the production and distribution of campus identification cards and maintaining a photograph database of staff and students.
• Ensures that College policies and procedures related to safety and security are followed.
• Effectively provides security for all College assets, including building and property security. Reduces the potential for injury, loss of life, property theft, and/or destruction of property by conducting area checks for potentially dangerous or unsafe areas, buildings, and conditions, (e.g., inoperative lighting, unlocked doors, insecure stairway railing, etc.), routinely inspecting fire extinguishers, and making on-the-spot corrections if possible or reporting the conditions for correction.
• Enforces campus parking regulations as directed by being knowledgeable of the regulations, rendering assistance as needed and preparing reports regarding on-campus accidents.
• Responds to incidents of crime against people, against property, interacts compassionately with victims to minimize impact, provides information on available resources, investigates, thoroughly, accurately, and professionally documents incidents, and makes timely reports of campus complaints, and files safety deficiencies, personal accidents/injuries, and crime and security incidents. Provides input for annual CLERY report.
• Escorts College staff with cash deposits on campus or to the local bank.
• In an emergency situation, enforces College procedures and directs local fire, medical, or law enforcement to the scene.
• Upon notification of an emergency, responds immediately and proceeds directly to the site, ascertains the nature of the emergency/injury, rendering first aid as priorities dictate, determining the need for additional medical attention, contacting the appropriate agency/office to facilitate emergency medical attention, remaining with the injured person(s) until relieved by an appropriate authority, and preparing and submitting a detailed report.
• Responds to weather, fire, hazardous materials, medical, and security emergencies as well as natural disasters, by assessing the situation, taking mitigation action to protect lives, property, and the environment, notifying building occupants to take shelter during severe weather conditions, activating building lock-downs as necessary, and helping to ensure evacuation of buildings as appropriate during emergencies (e.g., fire, bomb threat, etc.).
• Stores and maintains a log of all items found or turned in as lost property and disposes of abandoned property as outlined in the procedures.
• Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
• Remains competent and current through self-directed professional reading, attending professional development courses, and attending training and/or courses required by the Chief of Safety Services or designee for a wide array of topics, such as the Clery Act, Title IX, report writing, communications, fire alarm systems, sprinkler and standpipe systems, hazardous materials, incident command, etc.
• Contributes to the overall success and morale of the Office of Safety Services by adhering to the Safety Policy and Procedures Manual and performing all other duties and responsibilities as assigned in a professional manner.

Requirements

• High school diploma and proof of successful completion of police academy training (validated via an academy certificate or transcript) and/or an Associate’s degree.
• Five or more years of experience in law enforcement, criminal justice or security enforcement, required.
• Concealed Pistol License or certified to carry a firearm concealed (i.e., Certified Law Enforcement Officer).
• Michigan Vehicle Operator’s License.
• The scope of the position requires occasional weekend and evening work, providing oversight of the activities of three shifts.

Knowledge:

• Knowledge of the principles, practices and techniques of modern security enforcement.
• Knowledge of department procedures and policies.
• Knowledge of MCCC's vision, mission, and values and a commitment to further its educational goals and strategic plans.
• Knowledge of the principles, practices and techniques of modern security enforcement.
• Knowledge of department procedures, polices, administrative techniques and personnel management approaches.
• Knowledge and experience in threat assessment and risk mitigation measures.

Skills:

• Skill in maintaining and updating records and related systems, documenting incidents, recording information, and preparing comprehensive and accurate reports.
• Skill in directing the work of others in routine and emergency situations.
• Skill in the operation of security vehicles and communication equipment.
• Skill and proficiency in the use of office equipment and technology, computers and related software, such as word processing and security camera systems, and access control systems. Ability to master new technologies.
• Skill in diplomacy, tact and emotional intelligence required to develop positive relations.
• Skill in responding to public inquiries and internal requests with a high degree of professionalism.
• Skill in developing, implementing, and maintaining procedures to enhance efficiency in department operations and coordinate activities across departments.

Abilities:

• Ability to acquire knowledge of streets and response routes throughout campus.
• Ability to give a high level of human interaction skills and proper application to deal pleasantly, efficiently and courteously with the public, and exercise a high degree of diplomacy in contentious or confrontational situations.
• Ability to de-escalate contentious situations with verbal and non-verbal communication.
• Ability to acquire knowledge of the principles and practices of a community college and skill in providing support to such activities.
• Ability to understand, demonstrate and apply our values of customer service, diversity and inclusion, respect and civility, collaboration and communication, and creating a positive culture.
• Ability to work flexibly and independently, set priorities, work simultaneously on numerous tasks, use good judgement and initiative, and meet/exceed deadlines.
• Ability to work with minimal direction and comfortable with making decisions. Ability to understand instructions and follow detailed procedures consistently.
• Ability to work professionally with the public and serve as a representative of the College with discretion.
• Ability to work shifts of varying lengths and different times of the day, including weekends and evenings as assigned.
• Ability to establish effective working relationships and use good judgment, initiative, and resourcefulness when dealing with staff, students, faculty, the public, and other professional contacts.
• Ability to prioritize multiple tasks, work in a fast-paced environment with numerous interruptions, and meet deadlines.
• Ability to critically assess situations, maintain attention to detail, solve problems, work efficiently under stress, within deadlines, and changing work priorities.
• Ability to establish credibility with broad and diverse constituencies within the college based upon integrity, critical thinking, outstanding operational performance, a customer service orientation and excellent interpersonal relations.
• Ability to identify and secure confidential information.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee's environment can range from an office setting to security enforcement situations. Physical demands, therefore, range from sitting in an office or vehicle to significant physical exertion. The employee is regularly required to communicate with others in person and on the telephone or radio and be mobile in an office setting. The employee is frequently required to use sight and manual dexterity to review and produce written and electronic records, and is regularly required to travel to other locations.

The employee may be frequently exposed to outside weather conditions, and may be exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; vibration; and other dangerous situations. The noise level in the work environment can range from quiet to very loud.

The position requires travel throughout campus, including stairways in buildings. The nature of this job requires the mental and physical ability to respond quickly to events and emergency situations throughout campus.